Monday, January 17, 2011

CS507 Another Solution

Suppose you are manager of a well known restaurant and want to open a new branch for your restaurant in another city with the same brand and standards. What should be the CSF’s (Critical Success factors) for the successful running of new branch?







Solution:



CSF’s is very important for organization for the success of an organization, it also helps to keep the organization focused on what is important and helps everyone in the organization to move in the same direction. CSF’s varying form business to business.



Some CSF Critical Success factor those are helpful for running for your new branch of restaurant in another city with the same brand and standards.



CSF Critical Success Factor for the new open branch of Restaurant:


For the new open branch of the restaurant in another city financial position of the business is very important factor. Under the financial factor the total cost of the new branch of the restaurant is calculated.

You must have unique qualities regarded food meals and drinks also with unique services e.g. like, McDonalds, Pizza hut, and KFC. In your foods items and services you also give preference to the customers taste, because customers come to you if you have some thing up to the mark from others. Through that you create your competitive advantage over the others restaurant. In restaurant, quality and service have great capability if you have that capability you done excellent. In foods item important aspect of emotional advertisement must be include. Give them offers on events e.g. Eid, charismas, birthday, independence day, arrival of celebrities, local occasions and also make special discount offers, like e.g. cash discount on bundle meal, free new recipes, family promotions like free ice cream chocolates small toys for children’s. Presentation of your service must be on the highly demanded by the customers and for the satisfaction of the customers needs and want. After all the planning you must also prepare for your-self and your business for hazards and unforeseen situation. You must have some back up plan or situational handle tact’s.




Question # 2



Write down five CSF’s (Critical Success factors) for a Wimax Broadband company?







Solution:



Five Critical Success Factors for a Wimax Broadband company:







The Right Marketing:



Selecting the right markets in the most important requirement for the business. The business should be viewed in the perspective of both a one-year and five-year horizon. Adequate customers should exist initially so the company can begin to offer services and generate revenues. However in five years times, the company needs to be a significant player with a large enough customer base for the investment to pay off.





The Best Technology:



The technology platform should at best offer a competitive advantage and at worst be comparable to the best in the market. Good marketing and excellent customer service cannot compensate for a weak technology over the long term. Given the high bandwidths and the bundling possibilities offered by DSL and cable, the wireless operator must find USP to compensate for this.





Strong Systems:



This area is often overlooked by most telecom operators and affects the operators’ ability to scale effectively. Poor systems can quickly result in poor network quality and unhappy customers due to its impact on network operations and customer service. Systems and processes should be scaleable and should allow the company to migrate from a semi-automated solution that can be quickly implement to an automated solution that may require a larger investment but offers a lower per-customer cost.





Adequate Cash:



Since the telecom battle is won over the long term, the company needs to have enough cash to survive industry downturns. This requires an extremely sound understanding of the business case and financial metrics so the company can optimize where funds invested and ensure promised returns.





Strong Management:



Telecom continues to be a dynamic environment that requires management to optimize across markets, products, technology, and operational areas. Hiring a strong management team will allow the company to build the operational competencies required to establish a strong competitive advantage. The risk of the wrong decision far outweighs the cost of a good manager. It is also important to realize that the best and the brightest can make expensive mistakes; hence the need for constant scrutiny and comparison to the business plan.





A company that has the optimal combination of these five critical success factors has a good chance to establish a strong market presence and a profitable business.

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