MGT503 Final Paper 2010

FINALTERM  EXAMINATION

Spring 2010

MGT503- Principles of Management (Session - 3)

Ref No: 1473124

Time: 90 min

Marks: 69

Student Info
StudentID:	MC080403901
Center:	OPKST
ExamDate:	08 Aug 2010

For Teacher's Use Only
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Q No.	9	10	11	12	13	14	15	16
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Q No.	17	18	19	20	21	22	23	24
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Q No.	25	26	27	28	29	30	31	32
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Q No.	41	42	43	44	45	46	47	48
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Q No.	49	50	51	52	53
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Question No: 1    ( Marks: 1 )    - Please choose one

  Which of the following statements would be TRUE according to Theory Y manager?

       ► Employees view work as being as natural as rest or play

       ► Employees will shirk responsibilities whenever possible

       ► Employees dislike work

       ► Employees must be coerced, controlled, or threatened

   

Question No: 2    ( Marks: 1 )    - Please choose one

 Who studied work to eliminate inefficient hand-and-body motions?

       ► Henri Fayol

       ► Frank and Lillian Gilbreth

       ► Fredrick Taylor

       ► Henry Towne

   

Question No: 3    ( Marks: 1 )    - Please choose one

 All of the following are included in Fayol's fundamental principles of  management EXCEPT:

       ► Diversity

       ► Order

       ► Initiative

       ► Authority

   

Question No: 4    ( Marks: 1 )    - Please choose one

 A field of expertise that is responsible for the production and delivery of an organization’s products and services is called:

       ► Management information system

       ► Operations management

       ► Marketing management

       ► Principles of management

   

Question No: 5    ( Marks: 1 )    - Please choose one

 A form of business exchange or transaction in which the parties interact electronically is called:

       ► E-commerce

       ► E-business

       ► E-shopping

       ► E- trading

   

Question No: 6    ( Marks: 1 )    - Please choose one

 Decision making is typically described as which of the following?

       ► Deciding what is correct

       ► Putting preferences on paper

       ► Choosing among alternatives

       ► Processing information to completion

   

Question No: 7    ( Marks: 1 )    - Please choose one

 Putting a decision into action and conveying the decision to the persons who will be affected by it, is known as:

       ► Decision implementation

       ► Rational decision making

       ► Irrational decision making

       ► Problem identification

   

Question No: 8    ( Marks: 1 )    - Please choose one

 Re-ordering inventory from the same supplier in the first week of every month is an example of:

       ► Uncertainty

       ► Programmed decision

       ► Non-programmed decision

       ► Risk

   

Question No: 9    ( Marks: 1 )    - Please choose one

 Which of the following involves allocating resources by detailing what activities have to be done, the order in which they are to be completed, who is to do each and when they are to be completed?

       ► Benchmarking

       ► Budgeting

       ► Competitor intelligence

       ► Scheduling

   

Question No: 10    ( Marks: 1 )    - Please choose one

 Which stage of strategic management process determines; “What the strategy is”?

       ► Formulation stage

       ► Implementation stage

       ► Realization stage

       ► Evaluation stage

   

Question No: 11    ( Marks: 1 )    - Please choose one

 Which of the following is the set of strategic alternatives that an organization chooses from, as it manages its operations simultaneously across several industries and several markets?

       ► Business-level strategy

       ► Corporate-level strategy

       ► Functional-level strategy

       ► Market-level strategy

   

Question No: 12    ( Marks: 1 )    - Please choose one

 Which of the following is NOT a strategy implementation step?

       ► Define strategic tasks

       ► Develop implementation agenda

       ► Develop mission and goals

       ► Assess organizational capabilities

   

Question No: 13    ( Marks: 1 )    - Please choose one

 Which of the following is a process by which individuals pursue opportunities, fulfill needs and wants through innovation, without regard to the resources they currently control?

       ► Small business ownership

       ► Innovative Management

       ► Entrepreneurship

       ► Privatization

   

Question No: 14    ( Marks: 1 )    - Please choose one

 All of the following factors are the most challenging for the managers in today’s competitive world EXCEPT:

       ► Meet the market demand of products

       ► Motivating competitors to do work efficiently

       ► Facing the competition

       ► Environmental uncertainty

   

Question No: 15    ( Marks: 1 )    - Please choose one

 According to Herzberg's Motivation-Hygiene Theory, which of the following is NOT a hygiene factor?

       ► Working Conditions

       ► Salary

       ► Relationship with supervisor

       ► Work itself

   

Question No: 16    ( Marks: 1 )    - Please choose one

 According to the trait theory which of the following is included in the definition of "drive"?

       ► Ability to create visions, solve problems and make correct decisions

       ► Strong desire to influence and lead others

       ► Relatively high desire for achievement

       ► Sociability and assertiveness

   

Question No: 17    ( Marks: 1 )    - Please choose one

 Implementing the control process includes which of the following step?

       ► Establish standards

       ► Determine the need for corrective action

       ► Compare performance against standards

       ► All of the given options

   

Question No: 18    ( Marks: 1 )    - Please choose one

 Which of the following control system is used by companies operating in less advanced countries?

       ► Informal

       ► Centralization

       ► Direct supervision

       ► Standardized rules and regulations

   

Question No: 19    ( Marks: 1 )    - Please choose one

 Aisha's job is to compare each department's monthly budget to its actual expenditures. Aisha is performing which of the following functions?

       ► Planning

       ► Organizing

       ► Controlling

       ► Leading

   

Question No: 20    ( Marks: 1 )    - Please choose one

 Direct supervision is the best-known form of which of the following control?

       ► Feed forward

       ► Concurrent

       ► Feedback

       ► Management

   

Question No: 21    ( Marks: 1 )    - Please choose one

 All of the following are the major types of barrier that limit the success of value chain management EXCEPT:

       ► Required capabilities

       ► Organizational factors

       ► Cultural factors

       ► Technology investments

   

Question No: 22    ( Marks: 1 )    - Please choose one

 What do we call the entire series of organizational work activities that add value at each step that begin with the processing of raw materials and end with a finished product in the hands of end users?

       ► Value Chain Management

       ► Value Chain Management Operations

       ► Value

       ► Value Chain

   

Question No: 23    ( Marks: 1 )    - Please choose one

 Which one of Fayol’s 14 principles of management helps preserve the concept of a continuous line of authority?

       ► Unity of demand

       ► Unity of command 

       ► Demand structure

       ► Continuous demand

   

Question No: 24    ( Marks: 1 )    - Please choose one

 When an organization encounters a serious problem which needs to be solved immediately, it is called:

       ► Crisis problem

       ► Non- Crisis problem

       ► Opportunity problem

       ► Financial Problem

   

Question No: 25    ( Marks: 1 )    - Please choose one

 Which of the following are the hygiene factors?

       ► Fringe benefits, recognition and motivation

       ► Achievement, responsibility and growth

       ► Friendship groups, working conditions and responsibilities

       ► Company policies, working conditions and salary

                                                                                                          

Question No: 26    ( Marks: 1 )    - Please choose one

 A firm's attorney has which of the following power when he gives legal advice?

       ► Legitimate

       ► Expert

       ► Reward

       ► Status

   

Question No: 27    ( Marks: 1 )    - Please choose one

 The Blake and Mouton managerial grid is a part of which of the following group of approaches?

       ► Trait

       ► Situational

       ► Transformational

       ► Behavioral

   

Question No: 28    ( Marks: 1 )    - Please choose one

 Value chain partners are part of which of the following component of Value Chain Management?

       ► Technical investment

       ► Leadership

       ► Coordination and Collaboration

       ► Planning

   

Question No: 29    ( Marks: 1 )    - Please choose one

 Mr. A wants to earn a master's degree within two years from a native university. Which of the following SMART objective Mr. A has missed while setting this goal?

       ► Time-bound

       ► Acceptable

       ► Measurable

       ► Specific

   

Question No: 30    ( Marks: 1 )    - Please choose one

 A significant edge over the competition in dealing with competitive forces is called:

       ► Core Competencies

       ► Competitive advantage

       ► Competitive force

       ► Swot analysis

   

Question No: 31    ( Marks: 1 )    - Please choose one

 A company is having cost advantages due to its efficient process, this cost advantage of company will be traded as which of the following?

       ► Threat

       ► Opportunity

       ► Weakness

       ► Strength

   

Question No: 32    ( Marks: 1 )    - Please choose one

 A super store operating in few countries can go for strategic alliance to expand its business globally. While conducting the SWOT analysis what you would identify this as:

       ► Threat

       ► Opportunity

       ► Weakness

       ► Strength

   

Question No: 33    ( Marks: 1 )    - Please choose one

 Degree to which the job provides clear and timely information about performance results is called:

       ► Autonomy

       ► Feedback

       ► Supervision

       ► Responsibility

   

Question No: 34    ( Marks: 1 )    - Please choose one

 When we talk about an organization’s core technology, we mean organization’s:

       ► Less important technology

       ► Most important technology

       ► All technologies the organization is using

       ► Technology that is never used

   

Question No: 35    ( Marks: 1 )    - Please choose one

 Mr. A is working as machine operator and he has to take precautionary measures to keep himself safe from any injury. Which of the following needs is critical for Mr. A?

       ► Social   

       ► Self actualization

       ► Esteem

       ► Safety

   

Question No: 36    ( Marks: 1 )    - Please choose one

 Ali is a sales representative in ABC Company and he has achieved his targeted sales before due time. He was happy on his achievement but as he received no reward or recognition, his performance declines. Management did not fulfill which of the following needs?

       ► Physiological

       ► Self actualization

       ► Esteem

       ► Safety

   

Question No: 37    ( Marks: 1 )    - Please choose one

 Mr. Ali and Ms. Fatima work for ABC Company. Both are equally working hard and putting same amount of efforts, but Mr. Ali is paid more than Ms. Fatima.

What kind of condition is being perceived by Fatima?

       ► Equity

       ► Inequity

       ► Power need

       ► Growth need

   

Question No: 38    ( Marks: 1 )    - Please choose one

 What are the three steps in managing resistance to change?

       ► Freeze> change> unfreeze

       ► Change> unfreeze> refreeze

       ► Change> freeze> unfreeze

       ► Unfreeze> change> refreeze

   

Question No: 39    ( Marks: 1 )    - Please choose one

 Which of the given characteristic describes the entrepreneur?

       ► Focus on continuous improvement

       ► Develop & implement growth strategies

       ► All of the given options

       ► Seek for opportunities in the environment

   

Question No: 40    ( Marks: 1 )    - Please choose one

 SWOT analysis can be conducted at which of the following levels?

       ► Individual level

       ► Departmental level

       ► Organizational level

       ► All of the given options

   

Question No: 41    ( Marks: 1 )    - Please choose one

 PERT represents which of the following term?

       ► Project Execution Review Technique

       ► Planning Execution Response Technique

       ► Program Enhancement Report Technique

       ► Program Evaluation Review Technique

   

Question No: 42    ( Marks: 1 )    - Please choose one

 Which of the following depicts the name of system in which different countries use the common currency?

       ► European common market

       ► International monetary fund

       ► Western European alliance

       ► Economic and monetary union

   

Question No: 43    ( Marks: 1 )    - Please choose one

 Appreciation of activities by the top management level impacts the supervisors in which of the following manner?

       ► Diminish boredom of tasks

       ► Add creativity to routine tasks

       ► Support performance of repeated tasks

       ► Encourage to show superior performance

   

Question No: 44    ( Marks: 1 )    - Please choose one

 An individual who wants to buy a home in a secured neighborhood with a low crime rate, is satisfying which psychological needs state?

       ► Esteem

       ► Safety

       ► Physiological

       ► Self-actualization

   

Question No: 45    ( Marks: 1 )    - Please choose one

 Which of the given type is preferred for ongoing organizational activities?

       ► Task force group

       ► Internal group

       ► Informal group

       ► Command group

   

Question No: 46    ( Marks: 1 )    - Please choose one

 SWOT analysis divides organizational strengths into two categories; common strength and______.

       ► Chance of growth

       ► Core competency

       ► System loophole

       ► Competitor risk

   

Question No: 47    ( Marks: 1 )    - Please choose one

 "Cost-saving advantages from specialization" is a feature of which kind of structural organization?

       ► Divisional

       ► Team

       ► Learning

       ► Functional

   

Question No: 48    ( Marks: 1 )    - Please choose one

 Zarkoo Airlines use _________ departmentalization to arrange its activities as commercial airplanes and military airplanes.

       ► Functional

       ► Geographic 

       ► Customer

       ► Matrix

   

Question No: 49    ( Marks: 3 )

 Segregate the given list of powers as formal & informal/personal power depending on source generating these powers.

§        Coercion

§        Information

§        Expert

§        Referent 

§        Reward

§        legitimate

   

Question No: 50    ( Marks: 3 )

 “Members of large groups feel less satisfied than members of small groups”. Elaborate the statement.

   

Question No: 51    ( Marks: 5 )

 Explain the importance of good communication.

   

Question No: 52    ( Marks: 5 )

 “Leadership is both process and a property”. Explain.

   

Question No: 53    ( Marks: 5 )

 In reporting relationship perspective what are the two types of organizational structures?