MGT501 Final Paper 2010

FINALTERM  EXAMINATION

Spring 2010

MGT501- Human Resource Management (Session - 1)

Ref No: 1458198

Time: 90 min

Marks: 69

Student Info
StudentID:	MC090401381
Center:	OPKST
ExamDate:	10 Aug 2010

For Teacher's Use Only
Q No.	1	2	3	4	5	6	7	8	Total
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Q No.	9	10	11	12	13	14	15	16
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Q No.	17	18	19	20	21	22	23	24
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Q No.	25	26	27	28	29	30	31	32
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Q No.	33	34	35	36	37	38	39	40
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Q No.	41	42	43	44	45	46	47	48
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Q No.	49	50	51	52	53
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Question No: 1    ( Marks: 1 )    - Please choose one

 Which of the following structure is formed to facilitate the work flow for goals achievement?

       ► Society

       ► Organization

       ► Union

       ► Government

   

Question No: 2    ( Marks: 1 )    - Please choose one

 The set of tasks & duties assigned to a particular person is said to be his/her:

►Position

►Duty

►Responsibility

►Work

   

Question No: 3    ( Marks: 1 )    - Please choose one

 Controlling is mandatory to:

►Small & medium enterprises

►Private organizations

►All of the given options

►Large organizations

   

Question No: 4    ( Marks: 1 )    - Please choose one

 Entrepreneurs are said to perform the:

►Interpersonal role

►Informational role

►Supportive role

►Decisional role

   

Question No: 5    ( Marks: 1 )    - Please choose one

 A new circular was issued by the top management of the organization to conduct performance appraisal of each employee after completion of one year of his/her service, which term best describes the above situation?

►Project based method

►Focal point method

►Anniversary method

►Base timings method

   

Question No: 6    ( Marks: 1 )    - Please choose one

 As an HR manager you have collected and reviewed the information\data related to a particular job, while conducting the job analysis. What will be your next step in this situation?

►Maintaining and updating the jobs

►Identify objectives of job analysis

►Identify the job to be analyzed

►Draft job description & job specification

   

Question No: 7    ( Marks: 1 )    - Please choose one

 Which one of the following data collection tool you prefer in order to obtain information from large number of employees in short time period for job analysis?

►Questionnaires

►Interviews

►Observations

►Employee diaries

   

Question No: 8    ( Marks: 1 )    - Please choose one

 What could be the main consideration of an HR manager during recruitment?

►Outsource the employee selection to recruiting agencies

►Screen the pool of appropriate applicants

►Attract a large number of applicants

►Only hire the experienced candidates

   

Question No: 9    ( Marks: 1 )    - Please choose one

 Which of the given employment testing approach requires individuals to perform activities similar to those they might encounter in an actual job?

►In-basket technique

►Role playing

►Interview simulations

►Case study

    

Question No: 10    ( Marks: 1 )    - Please choose one

 Which of the following department is responsible for handling safety & health issues of employees?

       ► HR department

       ► Procurement department

       ► Finance department

       ► Marketing department

   

Question No: 11    ( Marks: 1 )    - Please choose one

 Which of the following is a goal-directed summary of a person's experience, education and training developed for use in the selection process?

       ► Curriculum vitae

       ► Educational record

       ► Career goal

       ► Interview questioning

    

Question No: 12    ( Marks: 1 )    - Please choose one

 Shehzad planed to retire from his company because he would get a better package after 30 years of service. However, according to him without a job it would be difficult for him to spend time so he may consider other options. What do you suggest for him?

       ► Explanation of social security benefits

       ► Pursue career outside the company

       ► Counseling to utilize leisure time

       ► All of the given options

   

Question No: 13    ( Marks: 1 )    - Please choose one

 Which of the following term is used to represent the shift in job position without any change in salary or grade?

       ► Promotion

       ► Transfer

       ► Demotion

       ► Resignation

   

Question No: 14    ( Marks: 1 )    - Please choose one

 The process through which someone becomes aware of his/her personal skills, interests, knowledge, motivations; acquires information about opportunities; identifies career goals; and establishes action plans to attain those goals, is known as:

       ► Organizational development

       ► Career management

       ► Career development

       ► Career planning

   

Question No: 15    ( Marks: 1 )    - Please choose one

 Which of the following plays a role in providing timely performance feedback, development assignments and support in career development of employees?

       ► Individual

       ► Manager

       ► Company

       ► Human resource specialist

   

Question No: 16    ( Marks: 1 )    - Please choose one

 Which of the following plays a role in providing training & development opportunities and career information & programs in career development of employees?

       ► Individual

       ► Manager

       ► Supervisor

       ► Organization

   

Question No: 17    ( Marks: 1 )    - Please choose one

 Company’s financial statements represent which of the following?

       ► Customer satisfaction

       ► Material wastage

       ► Monthly sales growth

       ► Product life-cycle

   

Question No: 18    ( Marks: 1 )    - Please choose one

 Rewards offered to individuals serving at the managerial positions on monthly basis are termed as:

       ► Commission

       ► Salary

       ► Wage

       ► Bonus

   

Question No: 19    ( Marks: 1 )    - Please choose one

 Which of the following is NOT included in the indirect benefits?

       ► Medical assistance

       ► Gain sharing

       ► Pension plans

       ► Paid vacations

   

Question No: 20    ( Marks: 1 )    - Please choose one

 Which incentive plan focuses on co-operation between managers and employees through sharing thier problems, goals and ideas?

       ► Improshare plan

       ► Scanlon plan

       ► Profit-sharing plan

       ► Stock ownership plan

   

Question No: 21    ( Marks: 1 )    - Please choose one

 In the negotiation process, bargaining issues like deciding product price & design, deciding about new jobs etc. comes under:

       ► Labor issues

       ► Mandatory issues

       ► Permissive issues

       ► Prohibited issues

   

Question No: 22    ( Marks: 1 )    - Please choose one

 The system designed to solve employees’ physical, mental and emotional problems is known as:

       ► EAP (Employee Assistance Programs)

       ► ERISA (Employee Retirement Income Security Act)

       ► PBGC (Pension Benefit Gauranty Corporation)

       ► OSHA (Occupational Safety & Health Administration)

   

Question No: 23    ( Marks: 1 )    - Please choose one

 Smoking is strictly prohibited in all organizations & public places according to rules imposed by federal government as part of:

       ► Statutory rights

       ► Contractual rights

       ► Employee rights

       ► Management rights

   

Question No: 24    ( Marks: 1 )    - Please choose one

 “People can be trained to be effective leaders”. This statement is said to be true as per which of the following theories?

       ► Trait Theory

       ► Situational Theory

       ► Behavioral Theory

       ► Motivational Theory

   

Question No: 25    ( Marks: 1 )    - Please choose one

 Mr. Imran is appointed to supervise all the employees of the admin department. In this situation he is said to be a ___________.

       ► Manager only

       ► Charismatic leader

       ► Leader only

       ► Leader & manager at the same time

   

Question No: 26    ( Marks: 1 )    - Please choose one

 According to which of the following it is better to convince the employees to abide by the company’s rules, rather than promptly responding with written or oral warnings to employees?

       ► Hot stove rule

       ► Positive discipline

       ► Progressive discipline

       ► Implied discipline

   

Question No: 27    ( Marks: 1 )    - Please choose one

 Background and reference checks are made by HR department while hiring employees to:

       ► Evaluate employee’s capability

       ► Meet requirements of federal law

       ► Check employee’s communication network

       ► Check authenticity of provided information

   

Question No: 28    ( Marks: 1 )    - Please choose one

 Which of the following terms correctly represents different types of managers?

       ► Tactical, operational, functional

       ► Tactical, operational, strategic

       ► Executive, CEO, director

       ► Dimensional, functional, strategic

   

Question No: 29    ( Marks: 1 )    - Please choose one

 Ahmed has provided the personal contact numbers of his subordinates to one of his friends who is working as an insurance agent in a private insurance firm, to help him in achieving his monthly sales target. This practice is:

       ► Prohibited by the privacy rights

       ► Violation of employment at will

       ► Implementation of discrimination law

       ► Clear violation of labor laws

   

Question No: 30    ( Marks: 1 )    - Please choose one

 Learning about oneself is referred as;

       ► Self Actualization

       ► Self Assessment

       ► Self Reading

       ► Self Rationalization

   

Question No: 31    ( Marks: 1 )    - Please choose one

 Classify which of the following statement is true?

       ► All leaders are not manager

       ► All managers are not leaders

       ► All managers are leader

       ► Managers are confusing in nature 

   

Question No: 32    ( Marks: 1 )    - Please choose one

 Which of the following is not included in intrinsic rewards?

       ► Retirement

       ► Interesting work

       ► Promotion opportunities

       ► Working conditions

   

Question No: 33    ( Marks: 1 )    - Please choose one

 Which of the following right provides the shield from discrimination, secure working condition, union construction ?

       ► Statutory rights

       ► Contractual rights

       ► Employee rights

       ► Management rights

   

Question No: 34    ( Marks: 1 )    - Please choose one

 The power of manager to punish his subordinate comes under which type of power?

       ► Rewarded power

       ► Coercive power

       ► Referent power

       ► Legitimate power

   

Question No: 35    ( Marks: 1 )    - Please choose one

 Which of the following views of conflict argues that some conflict is absolutely necessary for a group to perform effectively?

       ► Human relations

       ► Interactionist

       ► Traditional

       ► Functional

   

Question No: 36    ( Marks: 1 )    - Please choose one

 Which one is the most common industrial action that unions take ?

       ► Unofficial action

       ► Meeting with higher management

       ► Strike action

       ► Absence

   

Question No: 37    ( Marks: 1 )    - Please choose one

 Recruiting efforts are usually lighter in which of the following organizations?

       ► Organizations that are large, rather than small

       ► Organizations that are private, rather than government

       ► Organizations that have poor, rather than good, compensation packages 

       ► Organizations that have good, rather than poor, working conditions

   

Question No: 38    ( Marks: 1 )    - Please choose one

 When the economy is stagnant and unemployment levels are high then;

►Organizations can not attract the applicants

►Organizations have to put much effort for attracting applicants

►Organizations can recruit employees from the global market

►Organizations can obtain large applicant pool with very little effort

   

Question No: 39    ( Marks: 1 )    - Please choose one

 The position of receptionist is vacant at Furniture Point, as a part of selection process each applicant is required to come and work for a day before final hiring decision are made. Why?

►This is a way to get work done with out paying

►This is an easy way of filling a vacancy

►This is a technique used to evaluate applicant’s capabilities

►This process is very hectic and time consuming

   

Question No: 40    ( Marks: 1 )    - Please choose one

 How the workers involved in highly repetitive tasks can be motivated?

►Recruit and select employee that are fit for the job

►Create pleasant working environment

►Mechanize the most distasteful aspects of job

►All of the given above

   

Question No: 41    ( Marks: 1 )    - Please choose one

 It is said that stress is not always have negative effects sometimes the right amount of stress can play positive roles in our lives such as

►Encourage us to achieve goals 

►Provide needed energy boosts

►Preparing us to meet difficult challenges

►All of the given options

   

Question No: 42    ( Marks: 1 )    - Please choose one

 Which of the following is NOT an organizational factor related to stress?

       ► Economic conditions

       ► Task demands

       ► Role demands

       ► Interpersonal demands

   

Question No: 43    ( Marks: 1 )    - Please choose one

 Which of the following dimension of trust is characterized by reliability, predictability, and good judgment in handling situations?

       ► Uniformity

       ► Consistency

       ► Competence

       ► Integrity

   

Question No: 44    ( Marks: 1 )    - Please choose one

 Which of the following is MOST likely to affect the building of trust within a relationship?

►Integrity

►Loyalty

►Consistency

►Openness

   

Question No: 45    ( Marks: 1 )    - Please choose one

 ___________________ are importers and exporters, they have no investment outside of their home country.

►International companies

►Multinational companies

►Global companies

►Transnational companies

   

Question No: 46    ( Marks: 1 )    - Please choose one

 Which of the following statement describes the term “franchising”?

►Parent company grants another firm the right to do business in a prescribed manner

►Company allow another firm the right to do business with out any license or contract

►Organization grants a foreign firm the right to use intellectual properties

►Parent company sells its products exclusively in a particular area

   

Question No: 47    ( Marks: 1 )    - Please choose one

 When people in a country accept the fact that power in institutions and organizations is distributed unequally then they are pointing which of the following dimension of culture?

►Power distance 

►Individualism 

►Uncertainty avoidance

►Masculinity/femininity

   

Question No: 48    ( Marks: 1 )    - Please choose one

 The aspect of organizational culture that an employee can NOT see is:              

►What motivates people

►Tempo of work

►Attitude toward authority

►All of the given options

   

Question No: 49    ( Marks: 3 )

 Outline three bedrock functions of HRM communication programs?

   

Question No: 50    ( Marks: 3 )

 Mention any three reasons of failure of international assignments and also give its remedies.

   

Question No: 51    ( Marks: 5 )

 What could be the criteria for measuring performance of an employee?

   

Question No: 52    ( Marks: 5 )

 Conflict at work place is not always in favor of management. What kind of output management has to bear when conflicts appear?

   

Question No: 53    ( Marks: 5 )

 What do you believe stress is always dysfunctional or functional? Recall your past experiences and state any one of them in which stress provoked you to perform better or reduced your efficiency.