MGT503 Final Paper 2010

FINALTERM  EXAMINATION

Spring 2010

MGT503- Principles of Management (Session - 4)

Ref No: 1473147

Time: 90 min

Marks: 69

Student Info
StudentID:	MC100206769
Center:	OPKST
ExamDate:	08 Aug 2010

For Teacher's Use Only
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Q No.	9	10	11	12	13	14	15	16
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Q No.	17	18	19	20	21	22	23	24
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Q No.	25	26	27	28	29	30	31	32
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Q No.	33	34	35	36	37	38	39	40
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Q No.	41	42	43	44	45	46	47	48
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Q No.	49	50	51	52	53
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Question No: 1    ( Marks: 1 )    - Please choose one

 Which of the following are the leadership styles described in House’s path-goal theory?

       ► Participative, directive, achievement-oriented, and supportive

       ► Autocratic, consultative, paternalistic, and participative

       ► Supportive, bureaucratic, participative, and consultative

       ► Directive, autocratic, bureaucratic, and supportive

   

Question No: 2    ( Marks: 1 )    - Please choose one

 Chester Barnard saw organizations as a ______system that required human assistance.

       ► Moral

       ► Ethical

       ► Social

       ► Technical

   

Question No: 3    ( Marks: 1 )    - Please choose one

 Abraham Maslow and Douglas are called:

       ► Administrative theorists

       ► Pre-classical  theorists

       ► Classical theorists

       ► Behavioral theorists

   

Question No: 4    ( Marks: 1 )    - Please choose one

 EU, NAFTA, FTAA and ASEAN are examples of:

       ► Regional trade alliances

       ► Foreign airlines

       ► Soccer teams in Europe

       ► New multinational corporations

   

Question No: 5    ( Marks: 1 )    - Please choose one

 All of the following are the assumptions of rational decision making EXCEPT:

       ► Alternatives are known

       ► Possible outcomes known

       ► Optimal decision is possible

       ► Information is unknown

   

Question No: 6    ( Marks: 1 )    - Please choose one

 Most of the time top management of organizations have to deal with problems which are:

       ► Satisficing

       ► Well-structured 

       ► Programmed

       ► Ill-structured   

   

Question No: 7    ( Marks: 1 )    - Please choose one

 Which of the following requires managers to select the best alternative from multiple criteria or alternative solutions?

       ► Escalation of commitment

       ► Optimizing

       ► Satisfying

       ► Bounded rationality

   

Question No: 8    ( Marks: 1 )    - Please choose one

 All of the following are disadvantages of group decision making EXCEPT:

       ► More time taken to reach a solution

       ► Minority domination

       ► More alternatives are generated

       ► Groupthink decreases effectiveness of decision

    

Question No: 9    ( Marks: 1 )    - Please choose one

 Mission Statement of Hoover Universal Inc is:

“Hoover universal is a diversified multi-industry corporation with strong manufacturing capabilities, entrepreneurial policies and individual business unit autonomy”

 This statement shows which of the following attributes of mission statement?

       ► Customers

       ► Location

       ► Self concept

       ► Desired public image

   

Question No: 10    ( Marks: 1 )    - Please choose one

 Which of the following is an area in the environment that increases the difficulty of an organization’s achieving high performance?

       ► Strength

       ► Weakness

       ► Opportunity

       ► Threat

   

Question No: 11    ( Marks: 1 )    - Please choose one

 Which of the following is a primary benefit of MBO?

       ► Avoid competition

       ► Resistance against new entrance

       ► Improve employee motivation

       ► Increase resources

   

Question No: 12    ( Marks: 1 )    - Please choose one

 ABC Company continues to offer the same quality beauty products it has for the last 10 years. The company is successful and has no current plans for change. Which of the following types of strategies is it employing?

       ► Growth

       ► Stability

       ► Retrenchment

       ► Combination

   

Question No: 13    ( Marks: 1 )    - Please choose one

 While addressing the organizational design needs of the small organization which of the following is an important consideration?

       ► More formalization

       ► More specialization

       ► More centralization

       ► Tall hierarchy of authority

    

Question No: 14    ( Marks: 1 )    - Please choose one

 A structure that is characterized by narrow span of management and many hierarchical levels is:

       ► Tall Structure

       ► Flat Structure

       ► Matrix Structure

       ► Divisional Structure

    

Question No: 15    ( Marks: 1 )    - Please choose one

 Which of the following are three important elements with regard to motivation?

       ► Efforts, Organizational Goals and Needs

       ► Mission, Vision statement and Efforts

       ► Desire, Needs and Resources

       ► Goals, Employees and Desire

   

Question No: 16    ( Marks: 1 )    - Please choose one

 While motivating Professionals which of the following is at the lowest Priority list?

       ► Challenging Goals

       ► Money and Promotion

       ► Appreciation letters

       ► Job satisfaction

   

Question No: 17    ( Marks: 1 )    - Please choose one

 Which of the following control system is used by companies operating in less advanced countries?

       ► Informal

       ► Centralization

       ► Direct supervision

       ► Standardized rules and regulations

   

Question No: 18    ( Marks: 1 )    - Please choose one

 Which of the following is the most cited benefit of value chain management?

       ► Cost savings

       ► Increased sales

       ► Inventory reductions

       ► Accelerated delivery times

   

Question No: 19    ( Marks: 1 )    - Please choose one

 Which of the following are the hygiene factors?

       ► Fringe benefits, recognition and motivation

       ► Achievement, responsibility and growth

       ► Friendship groups, working conditions and responsibilities

       ► Company policies, working conditions and salary

   

Question No: 20    ( Marks: 1 )    - Please choose one

 MBO was first described by:

       ► Michael Porter

       ► Charles Babbage

       ► Peter Drucker

       ► Hugo Munsterbeg

   

Question No: 21    ( Marks: 1 )    - Please choose one

 Policies, procedures, rules and regulations are kinds of:

       ► Budgeting

       ► Single-use plans

       ► Standing plans

       ► Informal plans

   

Question No: 22    ( Marks: 1 )    - Please choose one

 Large-scale action plans for interacting with the environment in order to achieve long-term goals is called:

       ► Objectives

       ► Strategies

       ► Purposes

       ► Policies

   

Question No: 23    ( Marks: 1 )    - Please choose one

 A Company organizes its 20000 employees into five departments i.e. Finance, HR, Marketing , Collection & Tax Control. Company is using which of the following type of departmentalization?

       ► Geographic

       ► Functional

       ► Customers

       ► Product

   

Question No: 24    ( Marks: 1 )    - Please choose one

 Small companies may not have so many opportunities of promotions, so they usually try to motivate employees through:

       ► Attractive packages

       ► High Incentives

       ► Turnover

       ► Job enlargement

   

Question No: 25    ( Marks: 1 )    - Please choose one

 Seema is preparing for exams; she is studying for 12 hours daily because it gives her a sense of satisfaction that she is working hard. What urges Seema to work hard?

       ► Extrinsic motivation

       ► Self confidence

       ► Self efficacy

       ► Intrinsic motivation

   

Question No: 26    ( Marks: 1 )    - Please choose one

 According to the expectancy theory, motivation of employees depends upon which of the following factors?

       ► Effort- performance relationship

       ► Performance- outcome relationship

       ► Performance- valence relationship

       ► All of the given options

   

Question No: 27    ( Marks: 1 )    - Please choose one

 Mr. B is an efficient employee of his department and the manager rewarded him with an increase in the salary. He was happy with the raise in salary but at the same time he has been transferred to the other department that was not a desirable outcome for him. According to expectancy theory transfer was a __________ valance for him.

       ► Effective

       ► Negative

       ► Positive

       ► Equity

   

Question No: 28    ( Marks: 1 )    - Please choose one

 Mr. A has been given the project of collecting data on students’ motivation from different institutes. He is performing the tasks by putting all of his efforts because he will be given bonus pay if he fulfills his task on time. He is influenced by which of the following powers of his boss?

       ► Reward Power

       ► Coercive Power

       ► Referent Power

       ► Expert Power

   

Question No: 29    ( Marks: 1 )    - Please choose one

 People form groups because they need:

       ► Security

       ► Power

       ► Self-respect

       ► All of the given options

   

Question No: 30    ( Marks: 1 )    - Please choose one

 The force that results when group process losses are greater than any gains achieved is called:

       ► Individualism

       ► Cohesiveness

       ► Positive synergy

       ► Negative synergy

   

Question No: 31    ( Marks: 1 )    - Please choose one

 The behavior that arises among individuals who have previously worked in any other groups is called:

       ► Primacy

       ► Carryover behavior

       ► Group cohesiveness

       ► Group behavior

   

Question No: 32    ( Marks: 1 )    - Please choose one

 A universally accepted model of a successful manager could be described as:

       ► One who practices all the four management functions

       ► One who executes all of the roles in a professional manner

       ► One who possesses all management skills at high levels

       ► There is no universally accepted model of a successful manager

   

Question No: 33    ( Marks: 1 )    - Please choose one

 Which of the following role is being played by the employees in an open system of an organization?

       ► Input of an organization

       ► Throughput of an organization

       ► Output of an organization

       ► None of the given options

   

Question No: 34    ( Marks: 1 )    - Please choose one

 Organizations have achieved the quick communication links with their stakeholders outside the organization through:

       ► Internet

       ► Intranet

       ► Extranet

       ► LAN

   

Question No: 35    ( Marks: 1 )    - Please choose one

 Manager gathers, organizes & arranges all sort of information either from external or internal sources while performing the role of:

       ► Spokesperson

       ► Leader

       ► Negotiator

       ► Monitor

   

Question No: 36    ( Marks: 1 )    - Please choose one

 All of the following are the parts of organization’s external environment, EXCEPT:

       ► Organizational cultures

       ► Target customers

       ► Company competitors

       ► Performance regulators

   

Question No: 37    ( Marks: 1 )    - Please choose one

 In terms of linear programming, profit margins on different products that a company can produce represent which of the following?

       ► Constraints

       ► Feasibility regions

       ► Scenarios

       ► Objective function

   

Question No: 38    ( Marks: 1 )    - Please choose one

 All of the following are included in planning, EXCEPT:

       ► Defining organization’s objectives or goals

       ► Establishing an overall strategy for achieving objectives or goals

       ► Allocating resources and developing a chain of communication

       ► Conducting a thorough monitoring procedure

   

Question No: 39    ( Marks: 1 )    - Please choose one

 Ali is serving the Virtual University as Lecturer of management sciences; along with the course responsibilities he is also handling the matter of Alumni of the university which has increased his work burden. In this situation Ali is experiencing:

       ► Job rotation

       ► Job enlargement

       ► Job enrichment

       ► Job specification

   

Question No: 40    ( Marks: 1 )    - Please choose one

 Considering the difference between managers & leaders who is said to be a risk taker?

       ► Leader

       ► Manager

       ► Supervisor

       ► Administrator

   

Question No: 41    ( Marks: 1 )    - Please choose one

 It is essential for a team to be a:

       ► Formal group

       ► Large group

       ► Informal group

      | ► Small group

   

Question No: 42    ( Marks: 1 )    - Please choose one

 Commercial ads are used to convey information to organization’s:

       ► Employees

       ► Shareholders

       ► Managers

       ► Customers

   

Question No: 43    ( Marks: 1 )    - Please choose one

 Which of the following is the second step of goal setting?

       ► Evaluate available resources

       ► Review goal attainment

       ► Write down goals

       ► Formulation of action plan

   

Question No: 44    ( Marks: 1 )    - Please choose one

 The Customer Service Representative in the bank was concerned about Mr. Ali’s account, so she contacted the Regional Credit Manager for more information. This is an example of which of the following?

       ► Downward communication

       ► Diagonal communication

       ► Horizontal communication

       ► Upward communication

   

Question No: 45    ( Marks: 1 )    - Please choose one

 In a growing number of organizations, the traditional team consisting of a manager and a team that reports directly to him or her is being replaced, into __________, by giving relative autonomy to them to form more flexible teams.

       ► Quality improvement teams

       ► Virtual teams

       ► Self-managing teams

       ► Cross-functional teams

   

Question No: 46    ( Marks: 1 )    - Please choose one

 In recent research on trait theory all of the following were indicators of leadership EXCEPT:

       ► Extraversion

       ► Introversion

       ► Honesty

       ► Desire to lead

   

Question No: 47    ( Marks: 1 )    - Please choose one

 Ali is the player of local cricket team and he always try to keep him fit in the game as he idealizes Wasim Akram as the best cricketer. Ali is influenced by which of the following powers of Wasim Akram?

       ► Information Power

       ► Referent Power

       ► Reward Power

       ► Coercive Power

   

Question No: 48    ( Marks: 1 )    - Please choose one

 While making a business plan an entrepreneur cannot forecast sales revenues without:

       ► Conducting market research

       ► Drafting legal plan

       ► Developing production plan

       ► Writing insurance plan

   

Question No: 49    ( Marks: 3 )

 

  

Question No: 50    ( Marks: 3 )

 “Members of large groups feel less satisfied than members of small groups”. Elaborate the statement.

ANSW

Question No: 51    ( Marks: 5 )

 Describe the five key characteristics of charismatic leaders.

ANSWER

Definition :

  

Question No: 52    ( Marks: 5 )

 Define organizational structure and what are the basic building blocks that managers can use in constructing an organization's structure?

ANSWER:

Definitatin :

Question No: 53    (Marks: 5 )

 Organizations usually find resistance against changes in response to the dynamics of the environment. How organizations can handle such resistance to changes?

ASNWER: