FINALTERM EXAMINATION
Spring 2010
ENG301- Business Communication (Session - 3)
Time: 90 min
Marks: 55
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| Q No. | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | |
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| Q No. | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | |
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| Q No. | 25 | 26 | 27 | 28 | 29 | 30 | | | |
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Question No: 1 ( Marks: 1 ) - Please choose one
In---------punctuation, no line of heading or inside address is punctuated. ► close punctuation
► open punctuation
► standard Punctuation
► long punctuation
Question No: 2 ( Marks: 1 ) - Please choose one
As good-news plan is similar to direct-request plan, so is persuasive plan to----------- plan. ► good news
► bad news
► pleasant news
► moderate news
Question No: 3 ( Marks: 1 ) - Please choose one
Which is a list of source material on a particular subject? ► Bibliography
► Index
► Appendixes
► Glossary
Question No: 4 ( Marks: 1 ) - Please choose one
What is the more formal way of communication? ► Written communication
► Oral communication
► Non-verbal communication
► Effective communication
Question No: 5 ( Marks: 1 ) - Please choose one
--------------- is a group of people who are appointed to solve a specific problem. ► A standing committee
► A committee
► A task force
► A help desk
Question No: 6 ( Marks: 1 ) - Please choose one
The purpose of a --------------- is to convey essential information in an organized and useful format. ► business report
► progress report
► informal report.
► formal report
Question No: 7 ( Marks: 1 ) - Please choose one
An employment interview is which type of meeting in which both employer and applicant ask questions and exchange information. ► Important
► Formal
► Informal
► Ordinary
Question No: 8 ( Marks: 1 ) - Please choose one
Which type of interview is less formal and unstructured? Casual interview
► Situational Interview
► Structured Interview
► Opening-ended interview
► Casual interview
Question No: 9 ( Marks: 1 ) - Please choose one
There are------------- major research perspectives. ► Two
► Three
► Four
► Five
Question No: 10 ( Marks: 1 ) - Please choose one
A ----------------section of thesis can contain a flow chart which summarizes the way in which various processes involved in the project fit together. ► rationale
► methodology
► discussion
► analysis
Question No: 11 ( Marks: 1 ) - Please choose one
: --------------------- are designed to analyze relationships between two or more variables. ► Co relational Studies
► Causal comparative studies
► Descriptive studies
► Group studies
Question No: 12 ( Marks: 1 ) - Please choose one
Which one is national variable from the followings? ► Time
► Space
► Economics
► Food
Question No: 13 ( Marks: 1 ) - Please choose one
'Arrived at the conclusion’ is --------------------- expression and ‘Concluded’ is ---------------- expression. ► concise, verbose
► Verbose, concrete
► Concise, simple
► Verbose, concise
Question No: 14 ( Marks: 1 ) - Please choose one
How many major delivery methods are used for an oral presentation ? ► Three
► Four
► Two
► Five
Question No: 15 ( Marks: 1 ) - Please choose one
In letter refusing adjustment, the point of view of a reader should be-------------. ► opposed
► ignored
► supported
► refused
Question No: 16 ( Marks: 1 ) - Please choose one
In which letter, you need to start by capturing the reader’s attention and interest. ► Unsolicited
► Formal
► Informal
► Solicited
Question No: 17 ( Marks: 1 ) - Please choose one
Clarity is achieved in part through a balance between ………………………………. ► Precise and familiar language
► Complex and difficult language
► Easy and simple language
► Rough and tough language
Question No: 18 ( Marks: 1 ) - Please choose one
Which one of the following is not a step of buffer paragraph technique? ► Deductive approach
► Explanation
► Your no (stated or implied)
► A friendly close
Question No: 19 ( Marks: 1 ) - Please choose one
While writing letters refusing adjustments when the buyer is at fault, which of the following options is not the part of it? ► Support your point of view in your buffer paragraph
► Assure the customer that the request is appreciated and has received individual consideration.
► Present the explanation before the decision
► Be courteous even when answering an angry or a distorted claim
Question No: 20 ( Marks: 1 ) - Please choose one
All pieces of literature, key journals and books referred to in a research proposal should be listed at the end of the proposal. It is called------------------ section of thesis. ► tables and figures
► appendices
► bibliography
► index
Question No: 21 ( Marks: 2 )
What is a stress interview?Question No: 22 ( Marks: 2 )
Name two types of memo reports. Question No: 23 ( Marks: 2 )
What do you understand by MLA and APA formats? Question No: 24 ( Marks: 3 )
How do we write long quotations in a thesis paper?Question No: 25 ( Marks: 3 )
How can you write a good resume?Question No: 26 ( Marks: 3 )
You should consider the audience's concerns while giving an oral presentation.Discuss.Question No: 27 ( Marks: 5 )
How far do you agree that internal communication is important for proper running of an organization? Question No: 28 ( Marks: 5 )
What is E Q and its importance for a successful job?Question No: 29 ( Marks: 5 )
Write a note on narrative minutes.Question No: 30 ( Marks: 5 )
Write a note on five types of work place power.
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