MGT502 OB Quiz

 The sunshine company is reducing its size by selling off or closing down units and product lines to increase profitability. What is company doing?
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Downsizing

Rightsizing

Reengineering

Acquisition

If personality characteristics were completely dictated by ________, they would be fixed at birth and no amount of experience could alter them.
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Job satisfaction

Heredity

Environment

Situations

The two general approaches to bargaining are known as:
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Emotional and rational

Affective and reflective

Distributive and integrative

Formal and informal

Which of the following is an accurate definition of recruitment?
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The process of short listing employees from a pool of applicants

The process by which companies fill the need to find new employees

It is a document that explain duties and responsibilities of employees

It is a technique for reducing the labor supply with in an organization

Ineffective planning of workforce would be highlighted by:
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Recruitment and selection problems

The need to out source some of the production

A need to offer retraining to current employees

An opportunity to increase the use of mechanization

People with which type of personality trait commonly make poor decisions because they make them too fast?
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Type As

Type Bs

Self-monitors

Extroverts

Which of the following is ‘NOT’ one of the most common reasons people join groups?
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Security

Status

Equity

Power

Which of the following is the most likely explanation for the higher absentee rate of women in the workplace?
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Women tend to have more illnesses that keep them from work than do men

Traditionally, women have had the responsibility of caring for home and family

Women tend to be less satisfied with their jobs than men

Women generally have jobs for which a temporary replacement can be hired

The management of Z&H Corporation is rethinking and redesigning those processes by which the organization can create value and get-ridding itself from operations that have become antiquated in the computer age. What is Z&H doing?
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Merger

Downsizing

Rightsizing

Reengineering

The employee writes a complaint letter to his manager. Putting his thoughts onto paper is an example of:
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Encoding

Messaging

Channeling

Cryptography

Performance evaluations are used to _____.
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Improve group cohesiveness

Define departmental structure

Validate employee selection programs

Identify how jobs are completed

Omega Electronics Company decides to establish southern, Midwestern, western, and eastern zones of operation. Based on this expansion, the organization is doing which of the following type of departmentalization?
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Customer

Geography

Regional

Matrix

Which of the following statements about the determinants of personality is true?
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Personality appears to be a result of external factors

Personality appears to be a result of mainly hereditary factors

Personality appears to be a result of mainly environmental factors

Personality appears to be a result of both hereditary and environmental factors

In which stage of the conflict process does conflict become visible?
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Illumination

Intentions

Behavior

Cognition

Some individuals promote their image by describing others with whom they are associated in a positive light. These individuals are using which of the following impression management technique?
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Conformity

Flattery

Association

Self-promotion

Trust and trustworthiness affect a leader’s access to:
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Dedication and achievement

Persuasion and control

Power and influence

Knowledge and cooperation

What term is used for intense feelings that are directed at someone or something?
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Affect

Cognition

Thoughts

Emotions

Ahmed believes that men perform better in oral presentations than women. What shortcut has been used in this case?
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The halo effect

The contrast effect

Projection

Stereotyping

If you support the idea that conflict should be eliminated, you are supporting which of the following views of conflict?
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The traditional view

The human relations view

The interactionist view

The positivistic view

Which one of the following is NOT implied in the definition of power?
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Influence

Potential

Dependency

Actualization

Values like working hard, being creative and honest are the means which lead towards achieving organizational goals. Which of the following term best describes these values?
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Terminal values

Instrumental values

Theoretical values

Social values

In the modern work world, where higher-level trust has been largely destroyed because of broken promises, it is likely to be replaced with which of the following type of trust?
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Reliance-based

Dependence-based

Knowledge-based

Identity-based





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