MGMT628 MID 31May2010

MIDTERM  EXAMINATION

Spring 2010

MGMT628- Organizational Development (alt. code=HRM628) (Session - 4)

Time: 60 min

Marks: 44

For Teacher's Use Only
Q No.	1	2	3	4	5	6	7	8	Total
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Q No.	9	10	11	12	13	14	15	16
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Q No.	17	18	19	20	21	22	23	24
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Q No.	25	26	27	28	29	30	31	32
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Question No: 1    ( Marks: 1 )    - Please choose one

 Organizational  Development (OD) applies to which of the following features of an entire system?

       ► Strategy, structure and technological innovation

       ► Strategy, structure and processes

       ► Training, technological innovation and operation management

       ► Training, structure and operations management

Question No: 2    ( Marks: 1 )    - Please choose one

 A structural/ behavioral focus is required to bring which change in the organizations?

       ► Quantitative

       ► Qualitative

       ► Cultural

       ► Rapid

Question No: 3    ( Marks: 1 )    - Please choose one

 Finding the reasons that why a high-performing manager suddenly became a low-performer  is an example of which of the following consulting models?

       ► Purchase of Expertise Model

       ► Doctor-patient Model

       ► Process Consultation Model

       ► Organization model

 

Question No: 4    ( Marks: 1 )    - Please choose one

 Organizations should adopt which of the following features in order to be successful in future?

       ► Slower and more focused on objective

       ► Employee involvement

       ► Profit oriented

       ► Bigger in size

  

Question No: 5    ( Marks: 1 )    - Please choose one

 Within the framework of participative management the System 1 relates to:

       ► Exploitative authoritative system

       ► Benevolent authoritative system

       ► Consultative system

       ► Participative group system

  

Question No: 6    ( Marks: 1 )    - Please choose one

 Word “Company’s culture” can be replaced by which of the following?

       ► Vision

       ► Values

       ► Strategic priorities

       ► None of the given options

   

Question No: 7    ( Marks: 1 )    - Please choose one

 Culture is created and reinforced on:

       ► The time of hiring an employee

       ► The time of starting a new venture

       ► Daily basis through different methods

       ► Yearly basis and adjusted with the changing external environment

   

Question No: 8    ( Marks: 1 )    - Please choose one

 Which of the following change model conceives the change as a modification of some forces that keep a system’s behavior stable?

       ► Lewin’s Change Model

       ► Action research model

       ► General model of change

       ► None of the given options

 

 

Question No: 9    ( Marks: 1 )    - Please choose one

 “What OD practitioner and the client expect to get from the relationship” is a critical area to be accessed in which of the following stages of action research model?

       ► Problem identification

       ► Contracting

       ► Diagnosis

       ► Planning Change

 

Question No: 10    ( Marks: 1 )    - Please choose one

 In under organized organizations which of the following factors is not present?

       ► Too little constraint or regulation for effective task performance

       ► Communication is fragmented

       ► Job responsibilities are ambiguous

       ► Conflicts are avoided

   

Question No: 11    ( Marks: 1 )    - Please choose one

 An organization member who initiates change in his or her work group or a member of the human resources or organization development department can be called:

       ► External practitioner

       ► Internal practitioner

       ► Chief executive officer

       ► Organization development

  

Question No: 12    ( Marks: 1 )    - Please choose one

 “Prac­titioners need to know how to manage their own stress” for this which of the following skill is necessary?

       ► Intrapersonal skills

       ► Interpersonal skills

       ► General consultation skills

       ► Self assessment skills

   

Question No: 13    ( Marks: 1 )    - Please choose one

 When seeking help from organization practitioner, organization typically starts with which of the following?

       ► Ways of implementating change

       ► Evaluating the change

       ► Presenting problem

       ► Planning change

Question No: 14    ( Marks: 1 )    - Please choose one

 The part of the contracting process that focuses on the expectations of the client and the OD practitioner is called:

       ► Mutual Expectations

       ► Time and Resources

       ► Ground Rules

       ► Describing

  

Question No: 15    ( Marks: 1 )    - Please choose one

 “Organization development practitioner should present a verbal report of his findings along with written documents”. This is an example of which of the following contracting process?

       ► Describing

       ► Mutual Expectations

       ► Time and Resources

       ► Ground Rules

  

Question No: 16    ( Marks: 1 )    - Please choose one

 In development oriented diagnosis, managers are involved in organization development process in which of the following situations?

       ► When the organization is not facing a problem

       ► When the organization is facing small problems

       ► When the organization is facing small but not significant problems

       ► When the organization is facing major problems

Question No: 17    ( Marks: 1 )    - Please choose one

 The two major areas that are examined by an organization development practitioner are which of the following?

       ► Interacting sub-elements of an organization and processes

       ► Processes and people

       ► Sub-elements and people

       ► Relationship between organization and people

 

  

Question No: 18    ( Marks: 1 )    - Please choose one

 Which of the following is the second level in an organization having open system? 

       ► Divisions, subsidiaries, or strategic business units

       ► Group or department

       ► Individual position or job

       ► Ways of doing job

   

Question No: 19    ( Marks: 1 )    - Please choose one

 Determining the level of differentiation in the organization is done through which of the following?

       ► Dividing by functions

       ► Dividing by products

       ► Dividing by product and functions

       ► Dividing with the similarity or differences in departments

   

Question No: 20    ( Marks: 1 )    - Please choose one

 “Employees of company ABC are free to adopt their own methods to achieve final goals”. This is an example of which of the following task structure?

       ► Mutually supported tasks

       ► Interdependent tasks

       ► Mutually exclusive tasks

       ► Self regulatory tasks

  

Question No: 21    ( Marks: 1 )    - Please choose one

 “Employees of company ABC can set their own goals to achieve overall long term objectives of company”. This is an example of which of the following task structure?

       ► Mutually supported tasks

       ► Interdependent tasks

       ► Mutually exclusive tasks

       ► Self regulatory tasks

   

Question No: 22    ( Marks: 1 )    - Please choose one

 Which of the following can affect the kinds of job designs that are considered acceptable?

       ► Group performance norms

       ► Group composition

       ► Goal clarity

       ► Task structure

 

 

Question No: 23    ( Marks: 1 )    - Please choose one

 Which of the following identifies the degree to which a job requires a range of activities and abilities to perform the work?         

       ► Skill variety

       ► Task identity

       ► Task significance

       ► Autonomy

  

Question No: 24    ( Marks: 1 )    - Please choose one

 Building a data-collection contract can ensure that organization members provide:

       ► A good chance of promotion for practitioner

       ► Honest, reliable, and complete information

       ► Reliable but restricted amount of information

       ► A help in strategy making

 

Question No: 25    ( Marks: 1 )    - Please choose one

 Multivariate analysis is used for which type of data?

►Quantitative

►Qualitative

►Precise

►Accurate

  

Question No: 26    ( Marks: 1 )    - Please choose one

 Finding solution of being over budget and behind schedule on a major project is an example of which of the following consulting models?

►Purchase of Expertise Model

►Doctor-patient Model

►Process Consultation Model

►Organization model

   

Question No: 27    ( Marks: 1 )    - Please choose one

 Which of the following consulting models encourages greater collaboration between clients and consultants, engages the resources and talents of the clients, and strengthens clients’ abilities to improve their work processes?

       ► Purchase of Expertise Model

       ► Doctor-patient Model

       ► Process Consultation Model

       ► Organization model

 

 

Question No: 28    ( Marks: 1 )    - Please choose one

 “Acceptance of team leader as a communicator between supervisor and lower level staff” is an example of which of the following?

       ► Personal unfreezing

       ► Relational unfreezing

       ► Personal movement

       ► Relational movement

  

Question No: 29    ( Marks: 3 )

 Briefly explain the change activity within marginality.

   

Question No: 30    ( Marks: 3 )

 Discuss skill variety as a major design component at individual level diagnosis.

   

Question No: 31    ( Marks: 5 )

 What are the two features of technological core that influence other design components of organization? Discuss in detail.

    

Question No: 32    ( Marks: 5 )

 “Term diagnosis is deceptive in its nature when applied to organization”. Discuss.