MGMT625 MID 28May2010

MIDTERM  EXAMINATION

Spring 2010

MGMT625- Change Management (alt. code=HRM625) (Session - 6)

Ref No: 1411428

Time: 60 min

Marks: 44

Student Info
StudentID:	MC09025678
Center:	OPKST
ExamDate:	5/28/2010 12:00:00 AM

For Teacher's Use Only
Q No.	1	2	3	4	5	6	7	8	Total
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Q No.	9	10	11	12	13	14	15	16
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Q No.	17	18	19	20	21	22	23	24
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Q No.	25	26	27	28	29	30	31	32
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Question No: 1    ( Marks: 1 )    - Please choose one

 “Learning that creates stability and culture is different from the learning that enables organizations to innovate as they encounter changing conditions in both their external and internal environment.” Which of the following experts gave above mentioned concept?

       ► Schein

       ► Charles

       ► Toffler

       ► Schon

   

Question No: 2    ( Marks: 1 )    - Please choose one

 Which of the following is a process of setting objectives, or goals, and formulating policies, strategies, and procedures to meet them?

       ► Planning

       ► Organizing

       ► Leading

       ► Controlling

   

Question No: 3    ( Marks: 1 )    - Please choose one

 McDonalds is a U.S. based firm but it also sells its products in Pakistan. This is an example of which of the following?

       ► Localization

       ► Internationalization

       ► Globalization

       ► Glocalization

   

Question No: 4    ( Marks: 1 )    - Please choose one

 Toyota, a Japanese firm, but is manufacturing cars in Kentucky. This is an example of which of the following?

       ► Internationalization

       ► Globalization

       ► Localization

       ► Glocalization

   

Question No: 5    ( Marks: 1 )    - Please choose one

 Sony introduces hundreds of new products (including improved products) every year. This continuous change is the most effective organizational environment for which of the following?

       ► Refreezing

       ► Unfreezing

       ► Negotiations

       ► Resistance

   

Question No: 6    ( Marks: 1 )    - Please choose one

 Which of the following is NOT a stage in Kurt Lewin's famous three-stage prescriptive model of change that was developed in the 1950s?

       ► Refreezing attitudes

       ► Melting resistance

       ► Unfreezing current attitudes

       ► Moving to a new level

   

Question No: 7    ( Marks: 1 )    - Please choose one

 Which of the following is an organizational culture in which people have clearly delegated authorities within a highly defined structure?

       ► Power culture

       ► Role culture

       ► Task culture

       ► Person culture

   

Question No: 8    ( Marks: 1 )    - Please choose one

 Which of the following is an organizational culture in which teams are formed to solve particular problems?

       ► Power culture

       ► Role culture

       ► Task culture

       ► Person culture

   

Question No: 9    ( Marks: 1 )    - Please choose one

 Which of the following refers to birth of an organization according to Baird & Meshoulam?

       ► Organization initiation

       ► Functional growth

       ► Controlled growth

       ► Strategic integration

   

Question No: 10    ( Marks: 1 )    - Please choose one

 The belief of an organization that its policies are superior to that of any other organization. This refers to which of the following?

       ► Polycentricism

       ► Geocentricism

       ► Regiocentricism

       ► Ethnocentricism

   

Question No: 11    ( Marks: 1 )    - Please choose one

 Which of the following theories operate on a single entity?

       ► Life cycle and teleological theories

       ► Teleological and dialectical theories

       ► Dialectical and evolutionary theories

       ► Evolutionary and life cycle theories

   

Question No: 12    ( Marks: 1 )    - Please choose one

 According to which of the following “dialectics means the process of change, logic and a method”?

       ► Aristotle

       ► Hegel

       ► Marx

       ► Plato

   

Question No: 13    ( Marks: 1 )    - Please choose one

 In which of the following approach assumptions behind the plan are not shared with organizational members?

       ► Expert system approach

       ► Devil’s advocate approach

       ► Dialectical inquiry approach

       ► External analysis approach

   

Question No: 14    ( Marks: 1 )    - Please choose one

 Identify an approach in which the role of managers’ behavior is destructive rather than constructive.

       ► Expert system approach

       ► Devil’s advocate approach

       ► Dialectical inquiry approach

       ► External analysis approach

   

Question No: 15    ( Marks: 1 )    - Please choose one

 Which of the following is NOT a weakness of devil’s advocacy approach?

       ► It gives no solution

       ► It demoralizes managers

       ► It makes managers’ behavior destructive

       ► It focuses on what is going wrong

   

Question No: 16    ( Marks: 1 )    - Please choose one

 Which one of the following theories explains 'Change' as a recurrent, cumulative, and probabilistic progression of variation, selection, and retention among entities in a designated population?

       ► Life cycle theories

       ► Teleological theories

       ► Dialectical theories

       ► Evolutionary theories

   

Question No: 17    ( Marks: 1 )    - Please choose one

 Identify an approach in which traits can be acquired within a generation through learning and imitation.

       ► Darwinian approach

       ► Lamarckian approach

       ► Managerial approach

       ► Biological approach

   

Question No: 18    ( Marks: 1 )    - Please choose one

 According to Greiner, in his five phases of growth model, what type of crisis follows phase 4 (growth through coordination)?

       ► Control crisis

       ► Autonomy crisis

       ► Leadership crisis

       ► Red tape crisis

   

Question No: 19    ( Marks: 1 )    - Please choose one

 When there is a lack of confidence and trust between line and staff, which of the following crisis is created?

       ► Control crisis

       ► Autonomy crisis

       ► Leadership crisis

       ► Red tape crisis

   

Question No: 20    ( Marks: 1 )    - Please choose one

 Which of the following is an internal source of structural inertia?

       ► Sunk cost

       ► New technology

       ► Government regulations

       ► Social legitimacy

   

Question No: 21    ( Marks: 1 )    - Please choose one

 Internal politics for vested interests amongst organizational members refers to:

►Structural inertia

►Natural selection

►Adaptation

►Variation

   

Question No: 22    ( Marks: 1 )    - Please choose one

 "Cause and effect" refers to:

►Concept of causality

►Concept of change

►Concept of adaptability

►Concept of selection

   

Question No: 23    ( Marks: 1 )    - Please choose one

 According to Hannan and Freeman, which of the following is Not an attribute in determining organizational specie?

►Normative order

►Formal structure

►Patterns of activity

►Environmental forces

   

Question No: 24    ( Marks: 1 )    - Please choose one

 Identify a phase, which emphasizes on spontaneity in managerial actions through teams and the skillful confrontation of interpersonal differences.

►Collaboration

►Formalization

►Renewal

►Delegation

   

Question No: 25    ( Marks: 1 )    - Please choose one

 Which one of the following strategies refers to revolutionary type of change, in terms of strategic management?

►Internal development

►External development

►Incremental development

►Gradual development

   

Question No: 26    ( Marks: 1 )    - Please choose one

 Mergers and acquisitions are examples of which of the following developments?

►Internal development

►External development

►Incremental development

►Gradual development

   

Question No: 27    ( Marks: 1 )    - Please choose one

 In terms of strategy development, logical incrementalism refers to:

►The deliberate development of strategy by experimentation and learning from partial commitments

►The utilization by top managers of a mixture of formal and informal social and political processes to draw together an emerging pattern of strategies from these subsystems

►Systematized, step-by-step, chronological procedures to develop or coordinate an organization’s strategy

►Experimentation with side bet ventures and allowing developments to emerge from subsystems

   

Question No: 28    ( Marks: 1 )    - Please choose one

 Whenever any new program is introduced in an organization in order to enhance its productivity level,  problem of acceptance arises which comes primarily from three sources: interpersonal, organizational and environmental. Identify which of the following is its environmental source.

►Competitive pressure

►Budgetary allocations

►Learning new terminology

►Altering superior-subordinate relationships

   

Question No: 29    ( Marks: 3 )

 Briefly describe dialectical approach in context of organization.

Answer : The dialectical approach can be defined in congestion with the definition of the organization as a system may be called dialectical if it examines a situation completely and logically from two different points of view. Further this approach begins by identifying the prevailing or recommended plan and the data which were used to derive it.

  

Question No: 30    ( Marks: 3 )

 What do you know about vital rates?

Vital rates means death rates and founding rates. This is not only true for the study of large organizations but also of entrepreneurship and small businesses. Following to be learn:

Ø      Role of competition

Ø      Institutional constraints

Ø      Role of government

Question No: 31    ( Marks: 5 )

 Discuss leadership crisis with respect to organizations and how can this be managed.

   

Answer : As company grows, needs larger production, specialized knowledge, better marketing and finance techniques and need of capital, therefore needs increased number of professional people in all functional areas.

This is very difficult and cannot be managed at an informal level, further formalization, procedurals also come into play for their respective financial and managerial control. The owners found themselves with unwanted managerial responsibilities, as they still try to act it in the past ways. Owners enter into conflict with managers. This issue is cited as agency theory in corporate governance and strategic management courses. At this point crisis of leadership occurs – the first revolution.

The Owner / founders, often hate to step aside even though they are probably temperament wise unsuited to be managers. So the developmental choice for founder is to choose strong manager and step aside for perpetual growth or select week manager and compromise on growth

Question No: 32    ( Marks: 5 )

What is the relationship of evolutionary theories with other theories of change?

Answer : This theory incorporates variety and range of views. This theory is quite in full in comparison with other theories like. The OLC is again like parallel explanations of evolutionary theory.

The same is trying to evolve in each stage of its development as followings :

-         Be competitive.

-         Environmental background.

The Teleological theory explains change in terms of purposive and careful ways of objective setting, compatible with teleological – consistency in policies and objective for stable evolution of organization With in organization we have dialectics and dialectical thinking; have to incorporate opposing view point so as to come forth with effective policy outcome.