ENG201 Quiz

ENG201 Today Quiz 21-May-10

Shared By:- Gulshan Ali

Which of the endings best goes with the opening 'Dear Personnel Director, in Letter Writing?

Best wishes, Best regards,

Which one of the following is an example of a nonverbal message?

Jargon Yelling Mumbling Eye contact

To Whom it May Concern:

Is an opening from an inquiry. Is an opening from an e-mail.

Which ‘transitional word’ is used to indicate ‘cause or reason’?

Due to Consequently Thus Accordingly

A good business letter is simple and straightforward without being harsh or ----------.

Patronizing patriotic paternal panoramic

When a customer, making a claim, is at fault what should you definitely avoid when you respond to him/her?

Complying with the claim

 Justifying your refusal to comply with the claim Refusing the claim Preaching to the customer

Everything in our drawers ________________.

has been stolen have been stolen have been stole has been stole

---------- can be achieved if the writer has conceptual mastery over the subject, vocabulary, his or her ability to analyze and shape data with a minimum of distortion.

Stylistic Accuracy Document Accuracy Structural clarity Technical Accuracy

Won't Carol and _______ go to the movies?

himself I me us

Which type of letter can be used as a legal document to show the transaction between the customer and vendor?

Order letter Transmittal letter Request letter Inquiry letter

How many aspects does Accuracy have?

6 5 4 3

For which of the following, Acknowledgements are appropriate?

Large orders First orders Orders that cannot be filled right away All of the above

Which of the following can be achieved by expressing ideas logically and in a specific pattern?

Clarity Coherence Conciseness Accuracy

Which one of the following can ensure credibility to a business messages?

Examples Facts and figures Narration Reference to authority

Which of the endings best goes with the opening 'Dear Personnel Director, in Letter Writing?

Best wishes, Best regards,

Which of the following is a correct length for an average sentence?

17 to 20 words 11 to 20 words 20 to 25 words 20 to 30 words