HRM624 mid fall 2009

*Question No: 1 ( Marks: 1 ) - Please choose one***
*** Which of the following statement is misperception about conflict?*
► Conflict levels are segregated into multiple situations
► Delaying the conflicts may leads to destructive behavior
► Conflicts are only created to gain benefits
*► Conflict not always leads to an anger***
**
*Question No: 2 ( Marks: 1 ) - Please choose one***
*** Which of the following does not restrict innovations?*
* ► Proficiency lack***
► Efficient outcomes
► Limited resources
► Ongoing systems
**
*Question No: 3 ( Marks: 1 ) - Please choose one***
*** Application of ADR is promoted in which of the following type of culture?*
► Collectivist
*► Communist***
► Monopolistic
► Individualistic
**
*Question No: 4 ( Marks: 1 ) - Please choose one***
*** Customer remained dissatisfied with the shopkeeper’s demonstration about the product, it leads to which of the following? *
► Dispute
* ► Collision***
► Distortion
► Confusion
**
*Question No: 5 ( Marks: 1 ) - Please choose one***
*** Which of the following is NOT an important tip for a driver to survive in a Fender-Bender?*
► Exchange information
► Keep calm
► Call the police
* ► Start a row***
**
*Question No: 6 ( Marks: 1 ) - Please choose one***
*** All of the following are dimensions of issue perspective of conflict EXCEPT:*
► Joint Vs Individual
► Process Vs Outcome
*► Tangible Vs Intangible***
► Narrow Vs Broad focus
**
*Question No: 7 ( Marks: 1 ) - Please choose one***
*** A conflict which is purely internal and does not involve any other person, is:*
► Interpersonal conflict
*► Intrapersonal conflict***
► Interpretive conflict
► Not a conflict
**
*Question No: 8 ( Marks: 1 ) - Please choose one***
*** Which of the following is an internal urge to give good performance and which forces for creativity & innovation?*
► Reinforcement
► Determination
► Confidence
*► Motivation***
**
*Question No: 9 ( Marks: 1 ) - Please choose one***
*** While identifying interpersonal conflicts, it is necessary to indicate:*
► The interests of all involved parties
► The disputants of a particular conflict
► The divergent goals of all disputants
* ► All of the given options***
**
*Question No: 10 ( Marks: 1 ) - Please choose one***
*** Many conflicting situations may have more than one:*
► Activity conflict
*► Interpersonal conflict***
► Intrapersonal conflict
► Agency conflict
**
*Question No: 11 ( Marks: 1 ) - Please choose one***
*** Why it is important to focus on resources in order to diagnose a conflict?***
► Helpful in finding other sources of conflict
► Identify underlying reasons of conflict
► Identify best available option
*► All of the given options***
**
*Question No: 12 ( Marks: 1 ) - Please choose one***
*** The conflict which arises over personal beliefs and deeply held morals & ethics is termed as:***
► Differences in orientation
► Conflict over facts
* ► Conflicts over deeply held values***
► Threats to self-concept and world view
**
*Question No: 13 ( Marks: 1 ) - Please choose one***
*** Which of the following truly explains the situation in which the disputants are not focusing the real facts and figures of conflict?***
► Dislodged conflict
► Misplaced conflict
*► misaligned conflict***
► Misattributed conflict
**
*Question No: 14 ( Marks: 1 ) - Please choose one***
*** Conflict can be taken as a challenge and could be transformed into a/an: ***
► Threat
► System
*► Opportunity***
► Weakness
**
*Question No: 15 ( Marks: 1 ) - Please choose one***
*** You are a negotiator of party ‘A’ and negotiator of party ‘B’ is exchanging the ideas about his party's principles, values and preferences. You are analyzing the:***
► Constituents & stake holder’s interests
► Other disputant’s interests
* ► Disputant’s interests***
► Own interests
**
*Question No: 16 ( Marks: 1 ) - Please choose one***
*** All of the following are advantages of understanding the other disputant's interests, EXCEPT:*
► Disputant is restricted with his own ideas
► Craft proposals that are acceptable to others
* ► Avoidance of positional bargaining***
► Limit later sabotage that may arouse
**
*Question No: 17 ( Marks: 1 ) - Please choose one***
*** According to Abraham Maslow, the most basic needs are:***
► Safety needs
► Security needs
*► Physiological needs***
► Psychological needs
**
*Question No: 18 ( Marks: 1 ) - Please choose one***
*** The stances of disputants in an interpersonal conflict are known as:*
► Position
► Interests
* ► Bargaining***
► Negotiation
**
*Question No: 19 ( Marks: 1 ) - Please choose one***
*** According to the Deutsch's theory which of the following is that cooperation begets?*
► Exacerbation
* ► Competition***
► Cooperation
► Escalation
**
*Question No: 20 ( Marks: 1 ) - Please choose one***
*** Who said, “If thou are a master, be some time blind; if a servant, sometimes deaf”?***
► Robert Gaits
► Robert Frost
* ► Thomas Fuller***
► Thomas Millar
**
*Question No: 21 ( Marks: 1 ) - Please choose one***
*** Which of the following negotiation style causes loss of both opportunities and benefits?*
* ► Accommodating style***
► Compromising style
► Dominating style
► Avoiding style
**
*Question No: 22 ( Marks: 1 ) - Please choose one***
*** Which of the following is relevant to the misperception about conflict management?*
*► Increases the possibility to impair a positive resolution***
► Reduces the alternative ways to handle conflict
► It always leads to become more vicious
► All of the given options
**
*Question No: 23 ( Marks: 1 ) - Please choose one***
*** Which of the following is a clear picture of Individualistic culture?*
► It provides more opportunities to promote an individual
► Its preferences and structures tend to be invisible to inhabitants
► It provides more opportunities to handle a conflict in a better way
* ► All of the given options***
**
*Question No: 24 ( Marks: 1 ) - Please choose one***
*** A social conflict as compared to the corporate conflicts can be considered as:***
► Low risky
*► More risky***
► Risk free
► None of the given options
**
*Question No: 25 ( Marks: 1 ) - Please choose one***
*** Conflict is largely considered as: *
► Global phenomenon
* ► Perceived phenomenon***
► Destructive phenomenon
► Constructive phenomenon
**
*Question No: 26 ( Marks: 1 ) - Please choose one***
*** Theory of Social Ecology includes which of the following important institutions for operation of all human beings?*
► Mass media
► Court systems
► School Organizations
* ► All of the given institutions***
**
*Question No: 27 ( Marks: 1 ) - Please choose one***
*** Which of the following outcomes of a conflict are being observed in the specific context of Pakistan?*
► Opportunity for change
► Win-win situation
* ► Competition***
► Positive
**
*Question No: 28 ( Marks: 1 ) - Please choose one***
*** Which of the following is the purpose of adoption of ADR by “Efficiency Wing”?*
► Divert cases to litigation
► Save time & money
► Elapse conflict for long time
* ► Create win-win situation***
**
*Question No: 29 ( Marks: 1 ) - Please choose one***
*** After receiving social stimuli, people assign meaning to what they have experienced, which is known as:*
► Interpretation
► Perception
* ► Reception***
► Stimulus
**
*Question No: 30 ( Marks: 1 ) - Please choose one***
*** Which of the following type of justice refers to the fairness of the process?***
► Distributive
* ► Competitive***
► Procedural
► Substantive
**
*Question No: 31 ( Marks: 5 ) ***
*** What aspect enhance the importance of conflict management? ***
*Question No: 32 ( Marks: 10 ) ***
*** What do you know about Dual Concern Model? Discuss in detail.***

HRM611 mid term fall 2009

*Question No: 1 ( Marks: 1 ) - Please choose one***
*** **Which one of the following is the process of focusing on the stimuli that are important, large and intense? *
► Retrieve information
► Positive reinforcement
* ► **Overt perception***
► Perceptual selection
**
*Question No: 2 ( Marks: 1 ) - Please choose one***
*** **All are the characteristics of the group EXCEPT: *
► Share common goals
*► **One sided interaction ***
► Belonging to the group
► Define themselves as members
**
*Question No: 3 ( Marks: 1 ) - Please choose one***
*** **People of a religious sect, neighborhood, same caste and same profession are members of: ***
* *
*► **In group ***
► Out group
► Emergent group
► Secondary group
**
*Question No: 4 ( Marks: 1 ) - Please choose one***
*** A good contributor to positive attitudes is: ***
* *
► Pessimism
* ► **Optimism***
► Being a millionaire
► Low job satisfaction
**
*Question No: 5 ( Marks: 1 ) - Please choose one***
*** According to the need theory of motivation, unsatisfied needs motivate us until they: ***
*► Become satisfied***
► Become frustrated
► Lead to working hard
► Lead to self-esteem
**
*Question No: 6 ( Marks: 1 ) - Please choose one***
*** A major purpose of feedback is to tell a person: ***
* *
► How well he or she communicates the true self
*► How well he or she has performed***
► The difference between right and wrong
► When it is time to enhance self-esteem
**
*Question No: 7 ( Marks: 1 ) - Please choose one***
*** A person who develops a strong work ethic will automatically: ***
* *
*► Be strongly motivated***
► Be qualified for a supervisory position
► Behave in a highly ethical manner
► Develop a learning-goal orientation
**
*Question No: 8 ( Marks: 1 ) - Please choose one***
*** People most likely to be creative when they are motivated primarily by the: ***
* *
► Potential financial reward for being creative
► Satisfaction and challenge of the work itself
* ► Fear of job loss for not being creative***
► Opportunity to obtain creative idea
**
*Question No: 9 ( Marks: 1 ) - Please choose one***
*** Intrinsic motivation contributes to creativity because it: ***
* *
* *
*► Satisfies the need for recognition and other awards***
► Helps the problem-solver conform to the right way of thinking
► Provides the facts needed for creativity
► Enables the problem-solver to streamline the task
**
*Question No: 10 ( Marks: 1 ) - Please choose one***
*** **All of the following are examples of self defeating behaviors EXCEPT: ***
* *
► Fear of intimacy
► Fear of rejection
► Losing temper
*► **Proactive ***
**
*Question No: 11 ( Marks: 1 ) - Please choose one***
*** **A person can get benefit from criticism to overcome self defeating attitude by: ***
* *
*► **See yourself at a distance***
► Ask for clarification and specifics
► Decide on a response
► All of the given options
**
*Question No: 12 ( Marks: 1 ) - Please choose one***
*** **Unwanted behaviors between males and females at workplaces defined as: ***
* *
* *
* ► **Gender-based harassment***
► Gender discrimination
► Gender bias
► Harassment
**
*Question No: 13 ( Marks: 1 ) - Please choose one***
*** **Conflict at work place and family can reduce through all of the following EXCEPT: ***
* *
► Flexible work schedules
► Dependent-care programs
► Compassionate attitudes toward individual needs
* ► **Conservative attitude ***
**
*Question No: 14 ( Marks: 1 ) - Please choose one***
*** **When working to achieve a win-win solution to a conflict, it is most effective to use: ***
* *
► Competition
► Confrontation and problem solving
*► **Compromise***
► Forcing
**
*Question No: 15 ( Marks: 1 ) - Please choose one***
*** **The most recommended way of resolving conflict is _________ and problem-solving.*
► Confrontation
► Competition
► Forcing
*► **Compromise***
**
*Question No: 16 ( Marks: 1 ) - Please choose one***
*** **All of the following are barriers to effective communication EXCEPT:** *
* *
* ► **Feedback ***
► One-way communication
► Different interpretation of words
► Mixed signal from sender
**
*Question No: 17 ( Marks: 1 ) - Please choose one***
*** **All of the following are suggestions for improving your listening skills EXCEPT: *
► sympathize with the speaker
*► **empathize with the speaker***
► Maintain eye contact with the speaker
► Paraphrase the speaker
**
*Question No: 18 ( Marks: 1 ) - Please choose one***
*** **The flow of information with people on the same level in an organizational hierarchy called: *
► Vertical communication
* ► **Horizontal communication***
► Grapevine communication
► Network communication
**
*Question No: 19 ( Marks: 1 ) - Please choose one***
*** Ahmad communicates clearly and convincingly disarms conflicts to builds strong personal bonds. Ahmad is very good in:***
* *
► Musical intelligence
► Choosing easy projects to avoid conflict
► Delegating
* ► Relationship management***
**
*Question No: 20 ( Marks: 1 ) - Please choose one***
*** **A manager who shows consistency between his or her words and actions develops a reputation for:*
► Self-confidence
► Walk the talk
*► **Emotional intelligence***
► High energy
**
*Question No: 21 ( Marks: 1 ) - Please choose one***
*** **A typical act of a servant leader should be to:*
► Work for a salary no higher than that of group members
► Expect group members to act like his or her personal servant
*► **Ask group members what they want to achieve***
► Volunteer to do custodial work for the department
**
*Question No: 22 ( Marks: 1 ) - Please choose one***
*** The number of hours of vacation the members of a cultural group think is reflected in: *
* ► Work orientation versus leisure orientation***
► High context versus low-context culture
► Formality versus informality
► Urgent time orientation versus casual time orientation
**
*Question No: 23 ( Marks: 1 ) - Please choose one***
*** Religious diversity is most likely to affect workplace behavior because religious practices sometimes influence: *
► Which hours and days people are willing to work
► Which gender a person is willing to work with
► Whether or not a person will accept a salary increase
*► Whether employees demand a place of worship on company premises***
**
*Question No: 24 ( Marks: 1 ) - Please choose one***
*** **Assume that you want to start a good working relationship with a person from a high-context culture, which of the following would be an effective strategy? ***
* *
► Use nonverbal communication channels and body language extensively to communicate
*► **Provide written communication so that your proposal is formally presented***
► Don't be concerned about building a relationship
► Be very conscious of time, rush to get started
**
*Question No: 25 ( Marks: 1 ) - Please choose one***
*** **A person with a strong work ethics:*
*► **Has a firm belief in the dignity and value of work***
► Will generally be willing to work for low wages
► Is more ethical on the job than at home
► Prefers being ethical to working hard
**
*Question No: 26 ( Marks: 1 ) - Please choose one***
*** **A performance standard is a statement of what: *
► You hope to accomplish on the job
*► **Constitutes acceptable performance***
► You must do to get a raise
► The worker must do to retain a job
**
*Question No: 27 ( Marks: 1 ) - Please choose one***
*** **A surgical nurse brings her complaint directly to the top administrator of the hospital. She is, therefore, violating the tactic called:***
* *
► Learn from your boss’s mistakes
► Stay in touch
► Recognize that your boss has problems too
* ► **Avoid bypassing your manager***
**
*Question No: 28 ( Marks: 1 ) - Please choose one***
*** **Which of the following is suggested way of being a team player?***
► Maintain honest and open relationships
► Follow the golden rule
► Make other people feel important
*► **The entire above are suggested ways***
**
*Question No: 29 ( Marks: 1 ) - Please choose one***
*** **An employee who wants to be a good team player should: *
► Avoid giving information and opinions to others
► Avoid asking for favors from other team members
► Keep jokes to himself or herself
* ► **Provide emotional support to group members***
**
*Question No: 30 ( Marks: 1 ) - Please choose one***
*** **All of the following are behaviors and skills of effective leaders EXCEPT:***
► Practicing strong ethics
*► **Setting medium expectations for employees***
► Developing partnerships with people
► Asking the right questions
**
*Question No: 31 ( Marks: 1 ) - Please choose one***
*** **The experience of feeling competent to cope with the basic challenges in life and being worthy of happiness is known as: *
*► **Self-esteem***
► Arrogance
► Wishful thinking
► Self efficacy
**
*Question No: 32 ( Marks: 1 ) - Please choose one***
*** **Self-respect is another component of self-esteem. This refers to how you think and feel about yourself. A person with high self-esteem would also have high self-respect and could be expected to exhibit which of the following behaviors? *
*► **Become highly self absorbed with personal matters ***
► Focus on the needs of others
► Stay in relationships where they are mentally or physically abused
► Beg others for things that could be obtained from their own efforts
**
*Question No: 33 ( Marks: 1 ) - Please choose one***
*** We know that the communication cycle completes only when the __________ step has been taken. ***
* ► **Action***
► Decoding
► Ideation
► Encoding
**
*Question No: 34 ( Marks: 1 ) - Please choose one***
*** While setting a goal, a person with high self-efficacy is likely to: * **
► Avoid goal setting
► Set very low goals
* **► Think that more goals are realistic***
► Think that fewer goals are realistic
**
*Question No: 35 ( Marks: 1 ) - Please choose one***
*** Robina has the ability to find relevant information, to find connections between the old and the new to see the “big picture.” Robina has: ***
► Problems
► A strong personality
*► Insight***
► A lack of concern for details
**
*Question No: 36 ( Marks: 1 ) - Please choose one***
*** A person is communicating about himself or herself in public, he/she is showing:*
► Self-concept
► Perceived self
► Private self
*► Projected self***
**
*Question No: 37 ( Marks: 1 ) - Please choose one***
*** **Which type of personality is commonly associated with stress? *
► Type A
* ► **Type B***
► Inner directed
► Traditional
**
*Question No: 38 ( Marks: 1 ) - Please choose one***
*** **Ali was working in a technical department; his manager transferred him to purchase department on better package for enhancing profitability of the organization due to his hard work. It shows what kind of situation? *
► Lose-lose
*► **Win-win***
► Lose-win
► Win-lose
**
*Question No: 39 ( Marks: 1 ) - Please choose one***
*** **Ali, supervisor of assembly line, receives an order from the production manager. This is an example of: ***
► Informal communication
*► **Downward communication***
► Lateral communication
► Circular communication
**
*Question No: 40 ( Marks: 1 ) - Please choose one***
*** Bouncing back from setbacks and embarrassment is often referred as:*
*► Resilience***
► Jumping
► Helping
► Driving
**
*Question No: 41 ( Marks: 5 ) ***
*** **Discuss in detail any two barriers to communication. ***
*Question No: 42 ( Marks: 5 ) ***
*** How your self perception emerges out of your relations with others like your family and friends? Discuss with two examples. (2.5+2.5) ***

Fin630 mid new 2009

Muhammad Ghauri

FIN630@ main question
1)Describe financial and capital asset(5)
2)descrive financial statement analysis? (10)

MKT610 mid term 2009 N

MIDTERM EXAMINATION Fall 2009MKT610- Customer Relationship Management (Session - 4) Marks: 45Question No: 1 ( Marks: 1 ) - Please choose oneSome products sales are in specific areas or pockets of the market, whilst others have vast spread over. This statement refers to which of the following strategies of building customer relationship management?► Size of market share► Life style of people► Geographic concentration► Socio-economic statusQuestion No: 2 ( Marks: 1 ) - Please choose oneCustomer service program covers all areas EXCEPT:► Only focus on sales► Manage follow-up sales calls► Solve customer complaints► Update product informationQuestion No: 3 ( Marks: 1 ) - Please choose oneRecognize which of the following is an acronym of TCCP.► Total customer convenience program► Total customer care program► Total customer commitment program► Total customer courtesy programQuestion No: 4 ( Marks: 1 ) - Please choose oneWestern dominance was first time challenged by which one of the following countries?► China► Korea► USA► JapanQuestion No: 5 ( Marks: 1 ) - Please choose oneOur evaluation criterion of customer relationship management (CRM) should be focused on _____________ now more than ever.► Supply Chain► Value Chain► Services► InnovationQuestion No: 6 ( Marks: 1 ) - Please choose oneWhich of the following is the description of Good Offering?► Fast checkout► On site support► Competitive prices of products ► Availability of products Question No: 7 ( Marks: 1 ) - Please choose oneWhich one of the following ways for complaint handling strengthens the customer organization relationship?► Complaints expressed and resolved► Complaints not expressed and not resolved► Complaints not expressed but resolved► Complaints expressed but not resolvedQuestion No: 8 ( Marks: 1 ) - Please choose one“A sales technique whereby a salesman attempts to have the consumer purchase more expensive items, upgrades or other add-ons in an attempt to make a more profitable sale” is referred as:► Impersonal selling► Cross selling► Personal selling► Up-sellingQuestion No: 9 ( Marks: 1 ) - Please choose oneCompany XYZ developed a website to provide in time and updated information to all customers. Company is using which one of the parts of application architecture of customer relationship management?► Operational CRM► Public relations► Analytical CRM► Collaborative CRMQuestion No: 10 ( Marks: 1 ) - Please choose oneAll of the following are the parts of application architecture of customer relationship management (CRM) EXCEPT:► Technological application► Operational application► Collaborative application► Analytical applicationQuestion No: 11 ( Marks: 1 ) - Please choose oneA security measure to stop unauthorized access to documents is:► Backup/restore► Physical access restrictions► Network access control ► Network admission controlQuestion No: 12 ( Marks: 1 ) - Please choose oneThe ability to trigger a process in the back office system, e.g. Email Response is BEST described by which of the following?► Scalability► Database ► Multiple communication channels► WorkflowQuestion No: 13 ( Marks: 1 ) - Please choose oneThe dimension of service quality called _____ which is caring and individualized attention provided to customers. ► Empathy ► Responsiveness ► Reliability ► Assurance Question No: 14 ( Marks: 1 ) - Please choose oneIf two customers choose exactly the same package of certain service, but customer A calls for help weekly and customer B calls only twice a year, which is most valuable customer?► Neither A nor B► Customer B► Customer A► Both A & B customerQuestion No: 15 ( Marks: 1 ) - Please choose oneCustomer delivered value is the “benefit enjoyed by the customer which represents the difference between the cost to them and the actual value received by the customer” refers to which of the following concepts?► Value cost to company► Profit to the company► Value maximization► Profit to the customer Question No: 16 ( Marks: 1 ) - Please choose oneWhich one of the following is the MOST important communication skill?► Critical listening► Active listening► Objective listening ► Inactive listening Question No: 17 ( Marks: 1 ) - Please choose oneWhich of the following are the two skills associated with being a good listener?► Paying attention and providing a strong point of view in response ► Paying attention and provision of feedback► Paying attention and showing disinterest when necessary► Listening more than one message at a time and giving constructive criticismQuestion No: 18 ( Marks: 1 ) - Please choose oneCritical listening involves which of the following?► Jumping to conclusions► Listening to evaluate what the other person says► Appreciating the other person► Understanding what the other person is feelingQuestion No: 19 ( Marks: 1 ) - Please choose oneLooking for commonalities while listening:► Is a good idea► Is unethical► Is biased► Is intrusive Question No: 20 ( Marks: 1 ) - Please choose oneInternal strengths and weaknesses are usually referred to as:► Uncontrollable activities within an organization► Controllable activities within an organization► Most important for shareholders and stakeholders► Important as external opportunities and threatsQuestion No: 21 ( Marks: 1 ) - Please choose oneStrategic drift, where strategies progressively fail to address the strategic position of the organization, is frequently followed by: ► A change of CEO► Transactional change► Transformational change ► Change of financial managerQuestion No: 22 ( Marks: 1 ) - Please choose oneWhich of the following is the part of strategy-implementation activities?► Preparing a TOWS matrix► Allocation of sufficient resources► Conducting a situation analysis► Environmental scanningQuestion No: 23 ( Marks: 1 ) - Please choose oneWhich of the following is NOT one of the questions that needs to be answered while doing competitive analysis?► Which companies are in the strongest/weakest competitive positions?► What strengths, weaknesses, opportunities and threats are of the organzation?► What is competition like and how strong is each of the various competitive forces? ► What is causing the industry's competitive structure and business environment to change?Question No: 24 ( Marks: 1 ) - Please choose oneIdentify the skill which helps to understand customers and express your own ideas?► Skill to provide positive experience► Skill to speed up response► Skill to listen► Skill to communicateQuestion No: 25 ( Marks: 1 ) - Please choose oneWhich of the following is NOT part of marketing mix?► Competitors► Price► Promotion► ProductQuestion No: 26 ( Marks: 1 ) - Please choose oneCompanies can build interest by using databases to remember customer preferences. This strategy helps to which of the following?► Identify prospects ► Avoid serious customer mistakes ► Reactivate dormant customers ► Deepen customer loyalty Question No: 27 ( Marks: 1 ) - Please choose oneWhich one of the following concepts deals with the same product available in different weights?► Proliferation of labeling► Proliferation of imaging► Proliferation of packaging► Proliferation of brand Question No: 28 ( Marks: 1 ) - Please choose oneWhich of the following is the act of designing the company’s offering and image to occupy a distinctive place in the mind of the target market?► Segmenting ► Positioning ► Targeting ► Imaging Question No: 29 ( Marks: 1 ) - Please choose oneBranding assists buyers in numerous ways. Which of the following is NOT a direct consumer benefit derived from branding?► Brand names increase shopper efficiency. ► Brand names raise awareness and increase consumer interest. ► Branding enables suppliers to attract loyal and profitable set of customers. ► Brand names convey product quality to customers.Question No: 30 ( Marks: 1 ) - Please choose oneThe ability of a system to cope with increase in usage volumes is determined by which of the following?► Physical size ► Adaptability ► Scalability ► Flexibility Question No: 31 ( Marks: 5 ) Briefly explain the difference between planning and implementation? Question No: 32 ( Marks: 10 ) Market is the combination of different customers with varying buying behaviors and moods. Which tactics help salesman to deal with them successfully?

MGT602 mid term 2009

MIDTERM EXAMINATION Fall 2009MGT602- Entrepreneurship (Session - 4) Marks: 50Question No: 1 ( Marks: 1 ) - Please choose oneBeing one’s own boss is a need of:► Independence► Achievement► Affiliation► Authority Question No: 2 ( Marks: 1 ) - Please choose oneIndividuals who help the entrepreneur in business activities are called:► Role models► Moral support networks► Professional support networks► Business support networksQuestion No: 3 ( Marks: 1 ) - Please choose oneThe difference between the value of a country’s imports and exports over time is called:► Deficit exports► Deficit imports► Balance of payment► Balance of debtQuestion No: 4 ( Marks: 1 ) - Please choose oneWhich of the following method entrepreneur can use to do international business with least risk?► Turnkey projects► Joint venture► Merger► SynergyQuestion No: 5 ( Marks: 1 ) - Please choose oneAn ice cream producing company merges with a cotton spinning company this merger is an example of: ► Diversified activity merger► Product extension merger► Market extension merger► Vertical mergerQuestion No: 6 ( Marks: 1 ) - Please choose oneWhich one of the following is important for international business to avoid trade barriers?► Protectionist attitude► Entrepreneurial partnering► Free trade areas► None of the given optionsQuestion No: 7 ( Marks: 1 ) - Please choose oneWhich of the following contains large number of new ideas?► All of the given option► Files of Patent office► Official Gazette► Government patent BoardQuestion No: 8 ( Marks: 1 ) - Please choose oneWhich one of the following is a method for obtaining new ideas and solutions by focusing on problems?► Product inventory analysis► Gordon method► Checklist method► Scientific methodQuestion No: 9 ( Marks: 1 ) - Please choose oneAll of the following are essentials to maintain secrecy, EXCEPT:► Train employees to refer sensitive questions to one person► Discuss business in public places► Provide escorts for all office visitors► Use simple security such as locked file cabinetsQuestion No: 10 ( Marks: 1 ) - Please choose oneLicensing is a significant marketing strategy to:► Use intellectual property of others► Pirate others’ patents► Grow the business in new markets► Control the costsQuestion No: 11 ( Marks: 1 ) - Please choose oneWhich one the following is the best protection against product liability?► Avoid negligence► Warn consumers of any potential hazards► Give warranty► Avoid misrepresentationQuestion No: 12 ( Marks: 1 ) - Please choose oneWhich one of the following is NOT an external factor?► New regulations ► Competition► Social changes► Manufacturing Question No: 13 ( Marks: 1 ) - Please choose oneWhich one of the following is NOT an internal factor?► New technology► Manufacturing► Marketing ► PersonnelQuestion No: 14 ( Marks: 1 ) - Please choose oneSBA stands for:► Small business accountants► Small business administration► Small business adequacy► Small business advisorsQuestion No: 15 ( Marks: 1 ) - Please choose oneInformation regarding all of the following is related to operations, EXCEPT:► Location► Promotion► Raw materials► Labor skillsQuestion No: 16 ( Marks: 1 ) - Please choose oneWhich one of the following assesses the impact of external factors on business?► Environmental analysis► Product forecast► Industry analysis► Organizational cultureQuestion No: 17 ( Marks: 1 ) - Please choose oneWhich one of the following is NOT an environmental factor?► Economy► Culture► Technology► CompetitionQuestion No: 18 ( Marks: 1 ) - Please choose oneWhich one of the following guide the firm through the long term decision making?► Mission statement► Product forecast► Industry analysis► None of the given optionsQuestion No: 19 ( Marks: 1 ) - Please choose oneWhich one of the following is NOT a condition of a contract?► An offer is made► An acceptance of offer► Counter offer► Consideration is givenQuestion No: 20 ( Marks: 1 ) - Please choose oneFor which of the following copy right acquisition is desirable?► Songs► Poems► Models► All of the given optionsQuestion No: 21 ( Marks: 1 ) - Please choose oneWhich one of the following can be registered under design patent?► New product► Original product► Ornamental► All of the given optionsQuestion No: 22 ( Marks: 1 ) - Please choose oneWhich of the following is a characteristic of a good partner?► Help to achieve goals► Share entrepreneur’s vision► Do not exploit the partnership► All of the given optionsQuestion No: 23 ( Marks: 1 ) - Please choose oneWhich one of the following is a sound strategic option for an entrepreneur when synergy is present?► Merger► Joint venture► Minority interest► Majority interestQuestion No: 24 ( Marks: 1 ) - Please choose oneWhich one of the following is the way by which an entrepreneur can enter into international business?► Export► Non equity arrangements► Direct foreign investment► All of the given optionsQuestion No: 25 ( Marks: 1 ) - Please choose oneThe entrepreneur must possess the abilities:► Creative► Conceptualization► Understanding environment► All of the given optionsQuestion No: 26 ( Marks: 1 ) - Please choose oneMost of the finance for the new firm comes from following resources EXCEPT:► Friends► Foreign aid► Relatives► Personal savingsQuestion No: 27 ( Marks: 1 ) - Please choose oneWhich one of the following is a firm that achieves modest growth?► High potential growth firm► Foundation firm► Life style► Public companyQuestion No: 28 ( Marks: 1 ) - Please choose oneA foundation company is formed through which of the following?► Fashion► Most popular business► A winding up company► Research and development Question No: 29 ( Marks: 1 ) - Please choose oneWhich of the following are the Fast-growth young companies?► Gazelles ► Life style► Foundation Company► None of the given optionsQuestion No: 30 ( Marks: 1 ) - Please choose oneWhich of the following is a fourth step in the entrepreneurial process?► Developing successful business ideas► Deciding to become an entrepreneur► Growing the entrepreneurial firm► Moving from an idea to an entrepreneurial firmQuestion No: 31 ( Marks: 1 ) - Please choose oneWhich of the following is a second step in the entrepreneurial process?► Developing successful business ideas ► Deciding to become an entrepreneur► Growing the entrepreneurial firm► Moving from an idea to an entrepreneurial firmQuestion No: 32 ( Marks: 1 ) - Please choose oneThe resources acquired from outsiders(creditors, banks etc) are usually:► Easily available► Difficult to obtain► Very useful► Very cheapQuestion No: 33 ( Marks: 1 ) - Please choose oneWhich one of the following is not the intrapreneurial leadership characteristic?► Understands environment► Encourage the team work► Not flexible► PersistentQuestion No: 34 ( Marks: 1 ) - Please choose oneWhich of the following system is necessary for expansion or elimination of intrapreneurial units?► Management► Evaluation► Reward► TrainingQuestion No: 35 ( Marks: 1 ) - Please choose oneWhat takes place during the product-evolution process?► Innovation is developed and commercialized through entrepreneurial activity► The product/service is evaluated and any scope of further development is charted► The business branches into separate units of development and marketing► The product/service is evaluated to identify its global marketabilityQuestion No: 36 ( Marks: 1 ) - Please choose oneWhich of the following factor does not affect a person for being an entrepreneur?► Family background► Education► Personal values► GenderQuestion No: 37 ( Marks: 1 ) - Please choose oneThe activity which occurs when the new venture is started is called:► Motivation► Business skills► Departure point► Goal orientationQuestion No: 38 ( Marks: 1 ) - Please choose oneFollowing are the types of foreign direct investment EXCEPT:► Joint venture► Management contracts► Minority interest► MergerQuestion No: 39 ( Marks: 1 ) - Please choose oneIn an entrepreneurial domain, an entrepreneur is used to have resources for which of the following?► Periodic intervals► Whole project► For certain tasks► None of the given optionsQuestion No: 40 ( Marks: 1 ) - Please choose oneIndividuals who give psychological support to an entrepreneur are called:► Role models► Moral support networks► Professional support networks► Informal networksQuestion No: 41 ( Marks: 10 ) Entrepreneurship has gained much importance in some countries. Those countries encourage new ideas and are amongst the developed countries. But in some countries it is not much popular due to many reasons.Requirement:A. Does entrepreneurship has gained importance in the Controlled and Transition Economies? Discuss the situation of entrepreneurship in the Controlled and Transition Economies.B. In U.S entrepreneurship is very important. Most of the well established companies are interested in doing international business in the developed countries like U.S.A. Is there any specific reason?

FIN622 mid term 2009

FIN622-----MidTerm----Fall 2009---Question No: 1 ( Marks: 1 ) - Please choose oneWhich of the following is a transaction of a primary financial market?► Initial Public Offering► Buying Mutual Funds Certificates► Selling old shares► Buying Bonds issued in previous yearsQuestion No: 2 ( Marks: 1 ) - Please choose oneWhich of the following statements applies to intrinsic value of a security?► Intrinsic value of a security always exceeds its book value.► Intrinsic value of a security rises when the liquidation value falls.► Intrinsic value of a security is the price around which its market value should closely fluctuate.► Intrinsic value of a security is its closing market value when it is actively traded.Question No: 3 ( Marks: 1 ) - Please choose oneWhich of the following reflects the real cost of funds to the borrowers and the real yield to the lenders? ► Real interest rate► Nominal interest rate► Annual interest rate► Quarterly interest rateQuestion No: 4 ( Marks: 1 ) - Please choose oneA Company's common stock is currently selling at Rs.3.00 per share, its quarterly dividend is Rs.0.07, and the stock is expected to rise to Rs.3.30 in a year. What is its expected rate of return?► 9.3%► 19.3%► 10.0%► 11.0%Question No: 5 ( Marks: 1 ) - Please choose oneWhich of the following would lower a firm's operating break-even point?► An increase in the cost of goods sold► An increase in selling price► An increase in wages paid to employees► An increase in total salesQuestion No: 6 ( Marks: 1 ) - Please choose oneA project would be financially feasible in which of the following situations?► If Internal Rate of Return of a project is greater than zero► If Net Present Value of a project is less than zero► If the project has Profitability Index less than one► If the project has Profitability Index greater than oneQuestion No: 7 ( Marks: 1 ) - Please choose oneSuppose a stock is selling today for Rs.35 per share. At the end of the year, it pays a dividend of Rs.2.00 per share and sells for Rs.39.00. What is the dividend yield on this stock?► 2%► 3%► 4%► 5%Question No: 8 ( Marks: 1 ) - Please choose oneIf the common stocks of a company have beta value equal to 1, then such stocks refer to which of the following?► Normal stocks► Aggressive stocks► Defensive stocks► Income stocksQuestion No: 9 ( Marks: 1 ) - Please choose oneWhich of the following statements applies to capital asset pricing model?► It tells us about the changes in the stock market index► It tells us about specific risk of a security► It tells us about specific risk of a portfolio► It tells us that how risk is rewarded in the marketQuestion No: 10 ( Marks: 1 ) - Please choose oneWhich of the following is known as market portfolio?► A portfolio consists of all risk free securities available in the market► A portfolio consists of securities of the same industry► A portfolio consists of all aggressive securities available in the market► A portfolio consists of all securities available in the marketQuestion No: 11 ( Marks: 1 ) - Please choose oneIn which of the following conditions a stock is said to be undervalued?► If the stock has market value less than the expected value► If the stock has market value more than the expected value► If the stock has market value equal to the expect value► If the stock has market value more that intrinsic valueQuestion No: 12 ( Marks: 1 ) - Please choose oneWhich of the following is included in the cost of capital of a firm?► Cost of sales► Depreciation cost► Depletion cost► Cost of retained earningsQuestion No: 13 ( Marks: 1 ) - Please choose oneWhich of the following is a necessary condition for issuing shares through Initial Public Offerings (IPO’s)?► The firm must have a stable dividend policy► The firm must have a low cost of capital► The firm must have a low level of debt► The firm must be listed on the stock exchangeQuestion No: 14 ( Marks: 1 ) - Please choose oneWhich of the following refers to a stock issuance process where a company offers its shares to a limited number of investor?► Initial Public Offering► Private Placement► Direct Public Offering► Primary OfferingQuestion No: 15 ( Marks: 1 ) - Please choose oneXYZ Airlines will pay a Rs.4.00 dividend next year on its common stock, which is currently selling at Rs.100 per share. What is the market’s required return on this investment if the dividend is expected to grow at 5% forever?► 9%► 4%► 5%► 7%Question No: 16 ( Marks: 1 ) - Please choose oneA firm had an interest expense of Rs.400,000 on its outstanding debt during the financial year 2006-2007. If the firm marginal tax rate is 40%, what was the total tax savings of the firm during the period 2006-2007?► Rs.150,000► Rs.160,000► Rs.170,000► Rs.180,000Question No: 17 ( Marks: 1 ) - Please choose oneA Pure Play method of selecting a discount rate is most suitable in which of the following situations?► When the intended investment project has a Non-conventional stream of cash flows► When the intended investment project is a replacement project► When the intended investment project belongs to industry other than the firms operating in► When the intended investment project has a conventional stream of cash flowsQuestion No: 18 ( Marks: 1 ) - Please choose oneWhich of the following firms would have the highest financial leverage?► A firm having debt-to-equity ratio of 30:70► A firm having debt-to-equity ratio of 40:60► A firm having debt-to-equity ratio of 50:50► A firm having debt-to-equity ratio of 60:40Question No: 19 ( Marks: 1 ) - Please choose oneWhich of the following is TRUE regarding optimal capital structure?► An optimal capital structure refers to the mix of debt and equity level where the firm has minimum cost of capital► An optimal capital structure refers to the mix of debt and equity level where the firm has minimum financial leverage► An optimal capital structure refers to the mix of debt and equity level where the firm has maximium cost of capital► An optimal capital structure refers to the mix of debt and equity level where the firm has high financial leverageQuestion No: 20 ( Marks: 1 ) - Please choose oneWhich of the following is a proposition of Miller and Modigliani theory of Capital structure?► Value of a firm is independent of its capital structure► Value of a firm is independent of its level of debt► Value of a firm is dependent of its cost of capital► Value of a firm is independent on its level of equity financesQuestion No: 21 ( Marks: 1 ) - Please choose oneWhich of the following companies may be considered as a Pure Play in the beverages industry in Pakistan?► Coca Cola► Pepsi► Shezan► NestléQuestion No: 22 ( Marks: 1 ) - Please choose oneWhich of the following shows the reward to risk ratio of a Security A?► Expected return of A (rA) – risk free return / beta of A► Expected return of A (rA) – risk free return / required return of A► Expected return of A (rA) – beta of A / risk free return► Risk free return - expected return of A (rA)/ beta of AQuestion No: 23 ( Marks: 1 ) - Please choose oneWhich of the following statements is TRUE regarding Balance Sheet of a firm?► It reports how much of the firm’s earnings were retained in the business rather than paid out in dividends.► It reports the impact of a firm’s operating, investing, and financing activities on cash flows over an accounting period.► It shows the firm’s financial position at a specific point in time.► It summarizes the firm’s revenues and expenses over an accounting period.Question No: 24 ( Marks: 1 ) - Please choose oneMr. Jamil is starting a software writing company. He is the owner and has only 3 employees. He wants a simple inexpensive form of ownership that leaves him in control and that he can quickly dissolve if he decides to change to another business. Which of the following would be Mr. Jamil's best choice of ownership form?► S-corporation► Partnership► Corporation► Sole proprietorshipQuestion No: 25 ( Marks: 1 ) - Please choose oneWhich of the following statements best describes the Debt Management Ratios?► These ratios measure the amount of debt the firm uses► These ratios measure how effectively a firm is managing its assets► These ratios show the relationship of a firm’s cash and other current assets to its current liabilities► These ratios show the combined effects of all areas of the firm on operating resultsQuestion No: 26 ( Marks: 1 ) - Please choose oneThe gross profit margin is unchanged, but the net profit margin declined over same period. This could have happened due to which one of the following reasons?► Cost of goods sold increased relative to sales► Sales increased relative to expenses► The tax rate has been increased► Dividends were decreasedQuestion No: 27 ( Marks: 1 ) - Please choose oneWhat approximate annual interest rate would you have to earn in order to double your money in six years?► 10 percent► 12 percent► 16 percent► 7 percentQuestion No: 28 ( Marks: 1 ) - Please choose oneHow much interest rate a bank should offer for a thousand rupees deposited in a bank expected to grow Rs.1,210 by the end of two years?► 10 percent interest, compounded continuously► 10 percent interest, compounded annually► 6 percent simple interest.► 11 percent simple interest. Question No: 29 ( Marks: 1 ) - Please choose oneThe present value of Rs.100 per year received for 10 years discounted at 8 percent is closest to which of the following amounts?► Rs.177► Rs.362► Rs.425► Rs.671Question No: 30 ( Marks: 1 ) - Please choose oneHow many years will it take for Rs.152,000 to grow to be Rs. 405,000 if it is invested in an account with an annual interest rate of 10%?► 13.68► 8.23► 10.28► Cannot be calculated from the given dataQuestion No: 31 ( Marks: 1 ) - Please choose oneAn investor buys a bond that will pay the interest amount of Rs.60 annually, forever. Which of the following would be the present value of the bond if there is exactly one year remaining until the next interest payment and the investor's required annual return is 5 percent?► Rs. 1,200► Rs. 800► Rs. 600► Rs. 1,000Question No: 32 ( Marks: 1 ) - Please choose oneHow much should you pay for a bond with Rs.1,000 face value, a 10 percent coupon rate, and seven years to maturity if your appropriate discount rate is 8 percent and interest is paid annually? (Answers are rounded to the nearest dollar)► Rs.560► Rs.1,000► Rs.903► Rs.1,104Question No: 33 ( Marks: 1 ) - Please choose oneA person has invested some of its personal spare funds in the common stocks of a public limited company. Which of the following would be the total return for this person on his common stocks?► Dividend per share and market interest rate► Dividend yield and capital gains yield► Earning per share and dividend per share► Market interest rate and dividend yieldQuestion No: 34 ( Marks: 1 ) - Please choose oneABC Company will pay a dividend of Rs.2.40 per share at the end of this year. Its dividend yield is 8%. At what price is the stock selling?► 40► 35► 30► 25Question No: 35 ( Marks: 1 ) - Please choose oneWhich of the following refers to the profit that results when a financial asset is sold above its purchase price?► Capital gain► Capital dividend► Capital premium► Capital appreciationQuestion No: 36 ( Marks: 1 ) - Please choose oneWhich one of the following costs should be ignored while evaluating the financial viability of a project?► Initial cost► Equipment cost► Cost of capital► Sunk costQuestion No: 37 ( Marks: 1 ) - Please choose oneWhich of the following is a long-term source of financing for a firm?► Corporate bonds► Money market instruments► Trade credit► Accounts payablesQuestion No: 38 ( Marks: 1 ) - Please choose oneSince the capital budgeting techniques use cash flows instead of accounting flows, therefore, the financial manager must add back which one of the following to the analysis?► The cost of fixed assets► The cost of accounts payable► Investments► DepreciationQuestion No: 39 ( Marks: 1 ) - Please choose oneWhen faced with mutually exclusive options, which project should be accepted under the 'Payback Method'?► The one with the longest payback period► The one with the shortest Payback period► It doesn’t matter because the payback method is not theoretically correct► None of the given optionsQuestion No: 40 ( Marks: 1 ) - Please choose oneWhat is the Net Present Value (NPV) of a project that costs Rs.100,000 and returns Rs.45,000 annually for three years if the opportunity cost of capital is 14%?► Rs.35,000.00► Rs.3,397.57► Rs.4,473.44► Rs.16,100.00Question No: 41 ( Marks: 5 )How sensitivity analysis helps to identify the factor(s) that will have a major affect on an investment?It is a method used to study how variation in the output of a model can be distinguished qualitatively and quantitatively from different sources of variation. The most common method of sensitivity analysis is sampling method. Sampling method is used in which model is executed repeatedly to combinations of values sampled from the distribution of the input factors. Following are the steps followed1. A target function is specified and input of interest2. A distribution function is assigned to selected factors.3. A matrix is generated from inputs with that distribution4. the model is then evaluated and computed the distribution of target function5. then a method is selected for relative importance of each factor.Question No: 42 ( Marks: 5 )ABC manufacturer company produces a particular item for Rs.2.50 and sells it for Rs.3. Fixed costs associated with the item are Rs.10,000 a year. Suppose the firm is contemplating the addition of a new piece of equipment to reduce manufacturing costs. Variable costs will be reduced to Rs. 2.25, but fixed costs will be increased by Rs.2,000 a year. How will this proposed change in the manufacturing process influence the break-even point?Contribution margin befor change = Fixed cost before chang=Rs10,000Fixed cost after change=10000+2000=12000

MGT603 MID TERM 2009

mgt603
vision and mission statement kia hai in ma frk aur q zarori hai

aur acquiring and mergers kis lea hoty hai dono 5 5 marks k

aur page no 80 zaror yad kerna ok is sa related ulty seedhy guma phera k bohat sawal pochy

definations ka table hawo table zaror yad kerna almost 30% us ma se pocha
merger aur acquisition

Other Paper
40 MCQ VERY DIFFICULT BUT FROM ALL MANAGEMENT OF ORGANISATION
TWO LONG QUESTION OF 5 MARKS EACH
1. INTERNAL AUDIT
2.STRATEGIES AND THEIR IMPACT ON ORGANISATION

Other Paper
MCQ's from last lectures 18 to 20 nd planning lesson.
Q1. Describe related diversification and un-related diversification
Q2. Briefly explain the external factors on an organization
Q3. Briefly explain the internal audit crisis

CS502 mid term 2009

fib (8) recrucive tree 10 marks ka question from last lecs
quick sort algorithim pesudo code 5 marks
what is geometric series 1 mark
what is selection problem 3 marks

Other Paper

Took CS502 Exam yesterday, i could remember 18 question out of 22 which are as follows:-Design and Alnalysis of Algorithms (CS502) (MID-2009-December)1. The sieve technique works in___________as follows:• Phases• Numbers• Integers• Routines2. Divide and Conquer is breaking the problem into a small number of • Pivot• Sieve• Smaller Subproblems• Selection3. What is the solution to the recurrence T(n)=T(n/2)+n,T(1)=1• O(log n)• O(n)• O(n log n)• O(2n)4. Matrix multiplication is • Neither Associative nor commutative• Associative but not commutative• Associative and commutative• Commutative but not Associative5. Due to left complete nature of binary tree, the heap can be stored in • Arrays• Structures• Link List• Stack6. What is the solution to the recurrence T(n)=T(n/2)+n T(1)=1• O(logn)• O(n)• O(n log n)• O(n2)7. What is the total time to heapify• O(log n)• O(n log n)• O(n2 logn)• O(log2n)8. What is true for Quick Sort• Stable but not inplace• Not Stable not in place• Stable and In place9. In counting sort if k is Θ (n), then counting sort is an____________time algorithm.• Θ(n)• Θ(n-k)• Θ(n+k)• Θ(n2)10. For sorting algorithms, which one is the efficient algorithm having running time.• O(n log n)• O(n2 log n)• o(n3)• Θ(n2)11. Merge sort is stable sort but not an inplace algorithm• True• False12. In the analysis of selection algorithm, we make a number of passes, in fact it could be as many as • Θ(n)• Θ(n/2)• Log n/2+n/413. Sove it q=2T(n)= 1/2 Σ (T(q-1)+T(2-q)+2)q=114. Define the notation Θ()15. How bubble sort works16. What are properties of algorithms17. What is Asymptotic notation, what are its types.18. Find maximum solution of knapsack problemCapacity of knapsack=5Items[1..4]={3,4,5,6}Weights[1..4]={2,3,4,5}

HRM624 mid term 2009

Q1 to 30 MCQ's(30 Marks)

Q31: The macro system should be structured to reflect the cultural belief system to its inhabitants. Describe about the statement. (5 Marks)

Q32: Write a detailed note on Nagotiation and Adjudication. Elaborate the difference between these through an example. (10 Marks)

hrm628 mid term 2009

1 to 32 Total questions
1 to 30 MCQ,s aur 2 subjective question1
question (10 marks) (conflict between the practitioner and the employees's need and the organization. What is the reason behind and discuss it detail )1
question (5 marks) (persuader practitioner Style)

Other Paper

Open systems have which type of boundaries?
Impenetrable
Permeable
Inflexible
Rigid

Which one of the following is NOT the part of first area of organizational diagnosis?
Leadership
Divisions
Departments
Products

The way an organization uses its resources is called which of the following design components?Strategy
Technology
Structure
Measurement systems

Organizational Development is a planned change in an organization’s culturethrough the utilization of __________ technology, research and theory.
a. Management Science
b. Behavioral Science
c. Human Scienced.
All of the given options

6 to 7 mcq's Related topuic (Practitioner-Client Relationship Modes)

long question is difference between task identity from task significance (design components) in comparison of planned change model (10)

other question is explain the topic of Entering and Contracting in general model of planned change. (5)

MGT613 mid term

Questions of MGT613 Papers (Session2) on 4.dec.2009:
2 Question 5 Marks each

1. define competitiveness?
2. Why companies dont go with perfect competition and use monopoly?

Other Paper

*Question No: 1 ( Marks: 1 ) - Please choose one***
*** *Who developed the use of standardization in large-scale mass production using a moving assembly line?
► Frederick Winslow Taylor
*► **Frank Gilbreth***
► Adam Smith
► Henry Ford
**
*Question No: 2 ( Marks: 1 ) - Please choose one***
*** *The management of systems or processes that creates goods and provides services is known as*:***
* ► **Operation Management***
► Operation/production Management
► Operation/Research Management
► Production/Research Management
**
*Question No: 3 ( Marks: 1 ) - Please choose one***
*** *Which of the following statements corresponds to an order-winning characteristic?
► A factor which may be significant in other parts of the organization
*► **A factor which gives an organization a competitive edge***
► A factor which serves as a minimum standard for purchase
► A factor which increases the profitability of the organization
**
*Question No: 4 ( Marks: 1 ) - Please choose one***
*** *Which one of the following correctly explains the quantitative forecasting technique?
► It consists mainly of numerical descriptions and resist subjective inputs of managers.
► It consists mainly of subjective inputs and resist particular numerical descriptions.
► It consists mainly of subjective inputs and resisit human factor, personal opinions.
*► **It consists mainly of analyzing objective and hard data and resist human factor, opinion.***
**
*Question No: 5 ( Marks: 1 ) - Please choose one***
*** *Which one of the following is a pessimistic approach in decision making theory?
* ► **Maximin***
► Maximax
► Minimax regret
► Laplace
**
*Question No: 6 ( Marks: 1 ) - Please choose one***
*** *In which one of the following decision environments it is impossible to assess the likelihood of various future events?
► Risk
► Bounded rationality
► Certainty
* ► **Uncertainty***
**
*Question No: 7 ( Marks: 1 ) - Please choose one***
*** *Given the table:
* *
*Alternatives***
*Possible future demand***
*Low (Rs.)***
*High (Rs.)***
Small facility
10,000
8,000
Medium facility
12,000
20,000
Large facility
18,000
15,000
Which one of the following is the correct payoff under LAPLACE approach?
* *
* ► **Rs. 9,000***
► Rs. 16,000
► Rs. 33,000
► Rs. 16,500
**
*Question No: 8 ( Marks: 1 ) - Please choose one***
*** *Which one of the following is an index used to measure actual output relative to design capacity?
► Efficiency
*► **Effective capacity***
► Effectiveness
► Utilization
**
*Question No: 9 ( Marks: 1 ) - Please choose one***
*** * Effective capacity is influenced by all of the following factors * EXCEPT*:
► Facilities
*► **Product mix***
► Processes
► Operations
**
*Question No: 10 ( Marks: 1 ) - Please choose one***
*** *ABC Corporation has planned to purchase a new machine. Total annual fixed cost is Rs. 10,000, variable cost is Rs. 5 per unit and revenue is Rs. 7 per unit. What would be the break even point?
► 833 units
► 2000 units
► 5000 units
*► **1012 units***
**
*Question No: 11 ( Marks: 1 ) - Please choose one***
*** *Which of the following terms of financial analysis are important for the organization to proceed with a capacity alternative decision?
► Cash flow and fixed cost
► Present value and fixed cost
*► **Cash flow and present value***
► Cash flow and profit
**
*Question No: 12 ( Marks: 1 ) - Please choose one***
*** *The process selection should take into account all of the following EXCEPT*:*
► Capacity planning
► Design of work systems
*► **Production forecasts***
► Selection of technology
**
*Question No: 13 ( Marks: 1 ) - Please choose one***
*** *Which one of the following is an example of business that uses job shop process structure?
*► **French restaurants***
► Heavy equipment
► Sugar refinery
► Automobile assembly
**
*Question No: 14 ( Marks: 1 ) - Please choose one***
*** *Assembly lines relate most closely to a:
► Functional layout
*► **Product layout***
► Process layout
► Departmental layout
**
*Question No: 15 ( Marks: 1 ) - Please choose one***
*** *Which one of the following mathematical expressions can be used to compute output capacity?
*► **OT/CT***
► CT/OT
► CT+OT
► CT-OT
**
*Question No: 16 ( Marks: 1 ) - Please choose one***
*** *Which one of the following is an application of simple exponential smoothing?
► Establishing durability
► Finding reliability
* ► **Scheduling services***
► Quality improvement
**
*Question No: 17 ( Marks: 1 ) - Please choose one***
*** *Which of the following forecasting technique is based on the assumption that past data is more indicative of the future than the most recent occurrences?
► Naive forecast
► Exponential smoothing
► Linear regression
*► **Judgmental forecast***
**
*Question No: 18 ( Marks: 1 ) - Please choose one***
*** *Which of the following factors are considered in product and service design?
► Customer satisfaction, quality, and improvement costs
► Employee motivation, quality, and production costs
► Customer satisfaction, flexibility, and production costs
*► **Customer satisfaction, quality, and production costs***
**
*Question No: 19 ( Marks: 1 ) - Please choose one***
*** *Which one of the following refers to using some of the components of old products in the manufacturing of new products?
► Manufacturability
*► **Remanufacturing***
► Robust design
► Automation
**
*Question No: 20 ( Marks: 1 ) - Please choose one***
*** *Which one of the following mathematical expressions can be used to compute availability?
*► **(MTBF)/ (MTBF+MTR)***
► (MTBF)/ (MTBF-MTR)
► (MTR)/ (MTBF+MTR)
► (MTR)/ (MTBF-MTR)
**
*Question No: 21 ( Marks: 1 ) - Please choose one***
*** *Which one of the following is a curve showing failure rate over time?
* *
► Cost curve
*► **Bath tub curve***
► Fish bone diagram
► Reliability curve
**
*Question No: 22 ( Marks: 1 ) - Please choose one***
*** *What would be the availability if a carpenter is expected to be able to operate for 350 hours between repairs, and the mean repair time is expected to be 3 hours?
► 0.99
* ► **1.0***
► 3.0
► 7.03
**
*Question No: 23 ( Marks: 1 ) - Please choose one***
*** *What would be the availability if a carpenter is expected to be able to operate for 300 hours between repairs, and the mean repair time is expected to be 2 hours?* ** *
► 6.02
*► **2.0***
► 0.99
► 0.006
**
*Question No: 24 ( Marks: 1 ) - Please choose one***
*** *Which of the following is NOT an emerging trend in the workplace?
► Increasing workplace diversity
► Decreasing work schedule flexibility
► Increasing number of part time jobs
*► **Increasing use of temporary labor***
**
*Question No: 25 ( Marks: 1 ) - Please choose one***
*** *Which one of the following is NOT a business application of forecasting?
► Budgeting
► Capacity planning
► Inventory management
*► **Quality control***
**
*Question No: 26 (
*Question No: 26 ( Marks: 1 ) - Please choose one***
*** *Which one of the following factors makes a forecast LESS perfect?
*► **Randomness***
► Non serious attitude
► Non availability of data
► Un qualified personnel
**
*Question No: 27 ( Marks: 1 ) - Please choose one***
*** *Which one of the following is an example of regional factors that affect location decisions?
► Transportation
► Quality of life
► Development support
*► **Location of new markets***
**
*Question No: 28 ( Marks: 1 ) - Please choose one***
*** *Which one of the following location strategies is favored by automobile manufacturers?
► Product plant strategy
► Process plant strategy
*► **Market area plant strategy***
► Cost conservation strategy
**
*Question No: 29 ( Marks: 1 ) - Please choose one***
*** *Which one of the following is a key benefit of process plant strategy?
► *Economies of scale*
► Diseconomies of scale
► Product variety
► Task specialization
**
*Question No: 30 ( Marks: 1 ) - Please choose one***
*** *Which one of the following statements is *true *about Occupational Safety Hygiene Administration (OSHA)?
► To safeguard against potential hazards
► To develop cost effective processes
*► **To implement legal standards***
► To carry out implication of manufacturability and fitness
**
*Question No: 31 ( Marks: 1 ) - Please choose one***
*** *Which one of the following is NOT an input in the transformation process?
► Informations
* ► **Services***
► Facilities
► Materials
**
*Question No: 32 ( Marks: 1 ) - Please choose one***
*** *Forecasting for groups tend to be more accurate than forecasting for individual items because:
*► **A group is composed of a number of items***
► A group exhibits a uniform behavior
► A group cancels the forecasting errors among items
► A group behavior is relatively less uncertain
**
*Question No: 33 ( Marks: 1 ) - Please choose one***
*** *Which one of the following is a possible disadvantage of a moving average forecast?
► The method is unable to forecast the demand accurately
► The method is easy to compute and easy to understand
► All the values in the average are weighted equally
*► **The most recent values are given the more weightage***
**
*Question No: 34 ( Marks: 1 ) - Please choose one***
*** *The purpose of ___________ is to coordinate and control all the required sources so that productive system can be used efficiently and to ensure the delivery of product in time.
► Total quality control
*► **Demand management***
► Forecasting
► Operations management
**
*Question No: 35 ( Marks: 1 ) - Please choose one***
*** *Which one of the following forecasting methods uses subjective inputs such as opinions from consumer surveys, sales staff, managers and experts?
► Time series model
► Least Square method
*► **Judgmental forecasting model***
► Associative forecasting model
**
*Question No: 36 ( Marks: 1 ) - Please choose one***
*** *Which of the following is a technique that averages a number of recent actual values that are updated as new values become available?
*► **Simple moving average***
► Weighted moving average
► Linear trend equation
► Exponential smoothing
**
*Question No: 37 ( Marks: 1 ) - Please choose one***
*** *Which one of the following statements is TRUE about cost-volume relationship?
*► **It represents the relationship between cost, revenue and volume of output.***
► It represents the relationship between cost and volume of output.
► It represents the relationship between cost and revenue.
► It represents the relationship between inputs, cost and volume of output.
**
*Question No: 38 ( Marks: 1 ) - Please choose one***
*** *Which one of the following statements represents use of cost-volume analysis?
*► **It is a tool for reliability measurement***
► It provides a base for marketing research
► It helps in comparing capacity alternatives
► It is important in product design
**
*Question No: 39 ( Marks: 1 ) - Please choose one***
*** ***
Which one of the following best describes the cellular layout?
► It groups machines into departments to process items having similar processing requirements.
*► **It groups machines into small assembly lines that produce families of parts.***
► It allows production of larger lots by reducing set-up time.
► It encourages the use of large, efficient machinery.
**
*Question No: 40 ( Marks: 1 ) - Please choose one***
*** *Transportation method helps in solving which of the following problems?
*► **Facility location problems***
► Allocation of cost problems
► Workforce management problems
► Unfamiliar laws and regulaitons problems
**
*Question No: 41 ( Marks: 5 ) ***
*** **ABC Corporation has planned to purchase a new machine. Total annual fixed cost is Rs. 15,000: variable cost is Rs. 5 per unit and revenue is Rs. 7 per unit. ***
· What would be the break even point?
· What would be the breakeven point if variable cost gets increased by 10%, revenue decreased by 10% and fixed remains same?
*Solution***
Q=fc/r-vc
=15000/7.5
=7500 units
b)
fc/r-vc
=15000/7-0.7-(5+0.5)
=15000/6.3-5.5
=15000/0.8
=18750 units
**
*Question No: 42 ( Marks: 5 ) ***
*** **What is demand management. Explain its various factors?***
Demand management is a process by which we can find how much demand is required in future. By this we can forecast demand for the specific time.
There are the following components of Demand.
1 Average demand for a period of time
2 Trends
3 Seasonal elements
4 Cyclical elements
5 Random variations
6 Autocorrelation

FIN630 mid term 2009

Question No: 1 ( Marks: 1 ) - Please choose one________ are qualified and regulated professionals who trade shares and other securities through market makers on behalf of investors.► Stock brokers► Members► Specialists► Day traders

Question No: 2 ( Marks: 1 ) - Please choose oneWhich of the following function removes the fear of buying or selling at rip off price?► Fair pricing function► Continuous pricing function► Economic function► Exchange function

Question No: 3 ( Marks: 1 ) - Please choose oneWhich function of capital market facilitates transfer of money from savers to borrowers?► Economic function► Fair pricing function► Exchange function► Continuous pricing function

Question No: 4 ( Marks: 1 ) - Please choose one___________ is a computerized device that relays financial information to investors around the world, including the stock symbol, the latest price and the volume of securities as they are traded. ► SuperDot► NYSE Direct► Ticker tape► Trading Curb

Question No: 5 ( Marks: 1 ) - Please choose oneCompanies that have historically paid a larger than average percentage of their profit as dividend to their shareholders is known as:► Blue chip companies► Cyclical companies► Growth companies► Income companies

Question No: 6 ( Marks: 1 ) - Please choose one_________ think that supply and demand factors play the most important part.► Ratio analysts► Technical analysts► Research analysts► Fundamental analysts

Question No: 7 ( Marks: 1 ) - Please choose oneAccording to Dow Theory, primary trend is a:► Short term trend► Long term trend► Medium term trend► None of the given options

Question No: 8 ( Marks: 1 ) - Please choose oneWhich of the following statement is FALSE about Elliot Wave Theory?► It made extensive use of Fibonacci series► It is based on repeating 8 waves’ cycles► It identified three movements in security prices ► It was proposed by R.N. Elliot

Question No: 9 ( Marks: 1 ) - Please choose oneThe idea of long term business cycle with a period of 50-60 years was proposed in which of the following theory?► Kondratev Wave Theory► Dow Theory► Elliot Wave Theory► None of the given options

Question No: 10 ( Marks: 1 ) - Please choose oneCurrent ratio is also known as:► Working capital ratio► Acid test ratio► Debt coverage ratio► Dividend yield ratio

Question No: 11 ( Marks: 1 ) - Please choose oneA ratio that indicates the extent to which a firm could pay its current liabilities without relying on the sale of inventory is known as:► Current ratio► Quick ratio► Inventory turnover ratio► Debt coverage ratio

Question No: 12 ( Marks: 1 ) - Please choose oneWhich of the following ratio depicts a firm’s ability to cover its short-term obligations? ► Dividend yield ratio► Return on assets ratio► Debt coverage ratio► Current ratio

Question No: 13 ( Marks: 1 ) - Please choose oneWhich of the following ratios would NOT be used to draw a conclusion about a company's managerial effectiveness?► Return on investment► Return on equity ► Net margin ► Price-Earnings ratio

Question No: 14 ( Marks: 1 ) - Please choose oneWhich of the following functions do mutual fund companies perform for their investors? ► Record keeping and administration ► Professional management ► Diversification and divisibility► All of the given options

Question No: 15 ( Marks: 1 ) - Please choose oneWhich of the following is defined as an unmanaged, fixed-income security portfolio put together by a sponsor and handled by an independent trustee?► Unit investment trust► Closed-end investment ► Open-end investment ► Money market fund

Question No: 16 ( Marks: 1 ) - Please choose oneWhich of the following stocks would be expected to adversely impact during periods of high interest rates?► Consumer durable shocks► Interest-sensitive stocks► Capital goods stocks► Defensive stocks

Question No: 17 ( Marks: 1 ) - Please choose oneIf an investor wants to avoid transaction costs, which of the following strategy should he select?► Active strategy► Defensive strategy► Buy and hold strategy► Sector rotation

Question No: 18 ( Marks: 1 ) - Please choose oneTechnical analysts ______________ fundamental analysis.► Always incorporate► Does not deny the value of► Reject the value of► Have no connection with

Question No: 19 ( Marks: 1 ) - Please choose oneWho was the grandfather of technical analysis?► Harry Markowitz ► William Sharpe ► Charles Dow ► Benjamin Graham

Question No: 20 ( Marks: 1 ) - Please choose oneThe direct trade between large institutional investors takes place in which of the following market? ► Primary market► Secondary market► Third market► Fourth market

Question No: 21 ( Marks: 1 ) - Please choose oneWhich of the following statement is TRUE about value investors?► They are patient► They seek rapidly growing companies► They are speculators► They seek slow growing companies

Question No: 22 ( Marks: 1 ) - Please choose oneIn point and figure chart, what does X indicates?► Market price is going up► Market price is going down► Market price remains constant► Market price is fluctuating

Question No: 23 ( Marks: 1 ) - Please choose oneWhich of the following statement about a security is true, if it's beta > 1.0?► Security is more risky than the market► Security is less risky than market► Security is exactly as risky as maket► It is not possible to predict riskiness of a security by beta

Question No: 24 ( Marks: 1 ) - Please choose oneWhich of the following is a characteristic of line chart?► It is efficient in showing more details► It is simplest and most familiar chart► It show the highest degree of accuracy► It can be used for comparing three values

Question No: 25 ( Marks: 1 ) - Please choose oneIn a candlestick chart, what does black body candle depict?► Prices are moving up► Prices are moving down► Prices are constant► Prices are fluctuating

Question No: 26 ( Marks: 1 ) - Please choose oneWho has introduced the On Balance Volume technique of technical analysis?► Charles Dow► Joseph Granville► John Bollinger ► Welles Wilder

Question No: 27 ( Marks: 1 ) - Please choose oneWhich of the following is calculated by dividing gross profit by net sales?► Gross margin► Operating margin► Net margin► Profit margin

Question No: 28 ( Marks: 1 ) - Please choose oneWhen a company’s market value is divided by sales, it is known as:► Net income margin► Price-to-market value ratio► Price-to-book value ratio► Price-to-sales ratio

Question No: 29 ( Marks: 1 ) - Please choose oneWhich of the following is TRUE regarding price earning ratio?► P/E=Earnings available to common stockholders/outstanding shares► P/E=Market price per share/dividend per share► P/E=Market price per share/earning per share► P/E=Dividend per share/earning per share

Question No: 30 ( Marks: 1 ) - Please choose oneWhich of the following situations implies an upward sloping curve?► Accelerating economic activity► Static economic activity► Slowing economic activity► A recession period

Question No: 31 ( Marks: 5 ) A company is paying $0.60 in dividends and the required rate of return is 6%.Company is selling the stocks at $12. Assume 2% growth rate. Figure out the current value of the stock. By keeping in view your answer ,explain whether the stock is overvalued or undervalued.

Question No: 32 ( Marks: 10 ) Leverage ratios are used to measure a company’s ability to meet its financial obligations. Describe the various leverage ratios used for analyzing financial statements.

HRM627 mid term 2009

Total Question = 32
mcq = 30marks
question # 1 = 5 marks
question # 2 = 10 marks

question no 2 ( meaning of anaerobic and what ploblem face ) answer ch18 page no 56

question no 1 (organizational democracy)

and mcqs topics are
1-HDI is a ---------- measure
2- HDI measure --------------
3-1985 to 2000 the number of most democratic countries in the world declined------
4-kinesthetic sub modalities related 3 mcq's
5- diverse workforce related 2 mcq's
6- herzberg's related 2 mcq's
7-political rights on a scale 7 degree is ------ free

Other Paper

Question are,Identfy any five prerequisities of organizational Democracy(10 marks)

Q2 communication exists on a continum from impersonal to personal."keeping in mind Martis Buber,s distinction between different levels of

Other Paper
Q1 to Q 30 = MCQ'sQ31: The conscientiousness are the good dicision makers. Do you agree?Q32: Compare and contrast the type-indicator with the Big Five Factor Model of personality.

MGT 502 mid term 2009

Question No: 1 ( Marks: 1 ) - Please choose oneThe opinion or belief segment of an attitude is described by which component of attitude?► Cognitive ► Affective► Behavioral ► Behavior intension Question No: 2 ( Marks: 1 ) - Please choose oneValues like working hard, being creative and honest are the means which lead towards achieving organizational goals. Which of the following term best described these values?► Terminal values ► Instrumental values ► Theoretical values ► Social values Question No: 3 ( Marks: 1 ) - Please choose oneWhich of the following country is a representative of collectivism as a nation i.e. group harmony, cohesiveness, consensus and corporation?► Canada ► Japan ► United States ► Cape Town Question No: 4 ( Marks: 1 ) - Please choose oneGuatemala is a country where inequalities exist showing gap between rich and poor. Which of the following value is truly representing the state of Guatemala? ► Power distance ► Individualism ► Collectivism► Uncertainty avoidanceQuestion No: 5 ( Marks: 1 ) - Please choose oneThe Big Five model is related to ________________► Perception► Personality► Experience► CultureQuestion No: 6 ( Marks: 1 ) - Please choose oneWhich dimension of the Big Five model refers to be pleasant and accommodating in social situations?► Extroversion► Openness to experience► Emotional stability► AgreeablenessQuestion No: 7 ( Marks: 1 ) - Please choose oneWhich of the following is NOT one of the traits according to the Big Five Model? ► Conscientiousness► Extroversion► Agreeableness► Self actualization Question No: 8 ( Marks: 1 ) - Please choose oneEmotional Responses that the organization requires workers to show and considers appropriate in a given job are called:► Felt Emotions► Displayed Emotions► Moods► Emotional IntelligenceQuestion No: 9 ( Marks: 1 ) - Please choose oneWhich of the following is NOT one of the six universal emotions, as agreed upon by most contemporary researchers?► Anger► Fear► Hate► SadnessQuestion No: 10 ( Marks: 1 ) - Please choose oneSana is a group leader at interior designing firm. She is concerned with the achievement of her peers and subordinates, she appreciate their suggestions and motivates them to come up with something new and unique. Which of the following is Sana’s style?► Conceptual► Behavioral► Directive► AnalyticalQuestion No: 11 ( Marks: 1 ) - Please choose one“Just because he was late in his first class, his teacher thinks he is irresponsible student". Which error teacher has commited in this case?► Selective perception► Stereotyping► Hallo effect► Social perceptionQuestion No: 12 ( Marks: 1 ) - Please choose oneIt is not possible for Mr. Asim to understand everything he sees, he notices a few of the things, we can say that he engages in:► Assimilating► Selective perception► Halo Effect► Target PerceptionQuestion No: 13 ( Marks: 1 ) - Please choose oneAccording to attribution theory, which of the following is an example of externally caused behavior? ► An employee is late because of a flat tire.► An employee was promoted because of his abilities► An employee was fired because he slept on the job.► An employee was promoted because he was hard working.Question No: 14 ( Marks: 1 ) - Please choose oneAccording to attribution theory, if someone shows different behaviors in different situations then this can be termed as___________.► Consensus► Distinctiveness► Reliability► ConsistencyQuestion No: 15 ( Marks: 1 ) - Please choose oneWhich of the following statement best describes “motivation?”► Results in a level of efforts put by a group► Intensifies an individual’s efforts from others► Guides an individual’s efforts towards a goal► Meets an individual’s needs, wants and demnandsQuestion No: 16 ( Marks: 1 ) - Please choose oneShahid is a salaried employee whose job is to proof read legal documents. He discovers that he is paid substantially more than his colleagues, even though their jobs and performances are very similar. What is likely to be his reaction to this discovery according to equity theory? ► The quantity of documents he proofreads will decrease► The quality of documents he proofreads will decrease ► The quantity and/or the quality of documents he proofreads will increase► There will be no effect of this fact on his performanceQuestion No: 17 ( Marks: 1 ) - Please choose oneThe degree to which an individual believes that performing at a particular level will generate a desired outcome is defined by expectancy theory as what kind of relationship.► Performance-reward ► Effort-performance ► Reward-personal goal ► Effort-satisfaction Question No: 18 ( Marks: 1 ) - Please choose oneTwo-factor theory suggests that dissatisfaction is caused by extrinsic factors. Which of the following is an example of such a factor?► Advancement► Working condition► Achievement► RecognitionQuestion No: 19 ( Marks: 1 ) - Please choose oneWhat continuum in the two-factor theory is made up of the hygiene factors?► No dissatisfaction to dissatisfaction► No dissatisfaction to satisfaction► Satisfaction to no satisfaction► Satisfaction to dissatisfactionQuestion No: 20 ( Marks: 1 ) - Please choose oneWhich of the following is NOT a biographical characteristic?► Region ► Age► Mad► TenureQuestion No: 21 ( Marks: 1 ) - Please choose oneWhich of the following statements concerning tenure is NOT true?► Tenure does not appear to be a good predictor of employee productivity► Tenure and satisfaction are positively related► Tenure is a good variable in explaining turnover► Tenure and organizational investment are negatively relatedQuestion No: 22 ( Marks: 1 ) - Please choose oneWhat does MBO provide for the individual employee?► Specific performance objectives► Precise job descriptions► Clear direction and purpose► Higher salaries Question No: 23 ( Marks: 1 ) - Please choose oneWho sets MBO objectives?► The immediate supervisor ► The superior and subordinate► The head of department ► The employees themselvesQuestion No: 24 ( Marks: 1 ) - Please choose oneWhich of the following are all forms of variable-pay programs?►Wage incentive plans, flextime, piece-rate►Piece-rate, wage incentive plans, gain sharing►Profit-sharing, lump-sum bonuses, extended vacations►Retirement benefits, extended vacations, flextimeQuestion No: 25 ( Marks: 1 ) - Please choose oneWhich of the following is one advantage of variable pay plans to management?►They turn fixed labor costs into variable labor costs►They turn low producers into high producers►They turn slow employees into fast employees►They turn high fixed costs into low fixed costsQuestion No: 26 ( Marks: 1 ) - Please choose oneWhich of the following statements most accurately describes interest groups?►They are longer lasting than friendship groups►They are formed because of some common objective►They are governed by labor laws►They are likely to involve great social conflictQuestion No: 27 ( Marks: 1 ) - Please choose oneTeams typically outperform individuals when the tasks being completed ______________►Require multiple skills►Require judgment►Require experience►All of the given optionsQuestion No: 28 ( Marks: 1 ) - Please choose oneTeam members with good listening, feedback, and conflict resolution skills possess ______________.►Technical expertise►Problem-solving skills►Decision-making skills►Interpersonal skillsQuestion No: 29 ( Marks: 1 ) - Please choose oneWhich of the following is one of the drawbacks of a small team?►Lack for diversity of views►Less chances of disagreement ►Less rigidity ►Less difficult to assemble Question No: 30 ( Marks: 1 ) - Please choose oneIndividual decisions are generally preferable to group decisions when which of the following is required?►Speed►Creativity►Acceptance►QualityQuestion No: 31 ( Marks: 1 ) - Please choose oneThe main difference between a leader and a manager is:►Managers seek change and leaders don't►Leaders are thought of as better people because they don't punish►Leaders are advocates for change, and managers for the status quo►Managers are concerned with people, and leaders with eventsQuestion No: 32 ( Marks: 1 ) - Please choose oneWhich of the following is a behavioral theory of leadership?►Trait theory►Fiedler model►Ohio State studies►Equity TheoryQuestion No: 33 ( Marks: 1 ) - Please choose oneAccording to the Ohio State studies, the extent to which a leader’s behavior is directed toward getting the job done is called:►Initiating structure ►Consideration►Maximization►Path-goalQuestion No: 34 ( Marks: 1 ) - Please choose oneA leader high in initiating structure would do which of the following?►Exhibit laissez-faire type of leadership►Maximize leader-member relations►Assign group members to particular tasks►Empower employees to make their own decisionsQuestion No: 35 ( Marks: 1 ) - Please choose oneThe graphic portrayal of a two-dimensional view of leadership styles by Blake and Mouton is known as:►Least preferred co-worker scale►Leader-participation model►Autocratic-democratic continuum►Managerial gridQuestion No: 36 ( Marks: 1 ) - Please choose oneThe means by which a communication is passed is called: ►Medium►Instrument ►Conductor►TransmissionQuestion No: 37 ( Marks: 1 ) - Please choose oneBulletin, notice boards, circulars are considered to be which type of communication? ►Upward communication►Downward communication►Horizontal communication►Lateral communicationQuestion No: 38 ( Marks: 1 ) - Please choose oneWhich of the following is an important nonverbal component of communication?►Written memo ►Paraphrase ►Eye contact ►E-mail Question No: 39 ( Marks: 1 ) - Please choose oneWhich of the following communication network occurs when a checkout clerk reports to a department manager, who in turn reports to a store manager, who reports to a regional manager?►Wheel►All-channel►Chain►HorizontalQuestion No: 40 ( Marks: 1 ) - Please choose oneThe _____ network best serves to promote high member satisfaction.►Direct►Circle►Wheel►All-channelQuestion No: 41 ( Marks: 10 ) What are the common skills exhibited by an effective manager? A skill is an ability to act in a way that allows a person to perform highly in her or his role. Managers need three types of skills: 1. Conceptual Skills2. Human Skills3. Technical Skills1. Conceptual skills to analyze and diagnose a situation to distinguish between cause and effect;2. Human skills to understand, work with, lead, and control the behavior of individuals and groups3. Technical skills job-specific knowledge and techniques required to perform an organizational role.Effective managers need all three types of skills—conceptual, human, and technical. For example,Entrepreneurs often are technically skilled but lack conceptual and human skills. Scientists who become managers have technical expertise, but low levels of human skills.Management SkillsRobert Katz has identified three essential management skills: technical, human, and conceptual.1. Technical Skills• The ability to apply specialized knowledge or expertise. All jobs require some specializedexpertise, and many people develop their technical skills on the job.2. Human Skills• The ability to work with, understand, and motivate other people, both individually and ingroups, describes human skills. Many people are technically proficient but interpersonally incompetent3. Conceptual Skills1. The mental ability to analyze and diagnose complex situations2. Decision making, for example, requires managers to spot problems, identify alternativesthat can correct them, evaluate those alternatives, and select the best one.Skills Exhibited by an Effective Manager1. Clarifies goals and objectives for everyone involved2. Encourages participation, upward communication, and suggestions3. Plans and organizes for an orderly work flow4. Has technical and administrative expertise to answer organization-related questions5. Facilitates work through team building, training, coaching and support 6. Provides feedback honestly and constructively7. Keeps things moving by relying on schedules, deadlines, and helpful reminder8. Controls details without being over-bearing9. Applies reasonable pressure for goal accomplishment10. Empowers and delegates key duties to others while maintaining goal clarity and commitment11. Recognizes good performance with rewards and positive reinforcement_________________