Total Question MCQs = 56
Short Question = 4 each having 3 Marks
Long Question = 4 each having 5 Marks
My Long Questions
1. Change Management in service design
2. Recovery / Collection process
3. Documentation of housing finance
4. Responsibilities of Regional Credit Administration Department
5. Alternative Face to Face Business
6. What is on demand business
*** For MCQs see whole book thoroughl
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