HRM611 Mid Dec 2010 Paper

Total questions 23
18 mcqs
1. the employee complaints loudly and frequently and labeled as pest. how can employee do valid complaints to the manager? 2 marks
2. are you agree that message may fail to resgister because of sender lack communication skills? (not sure 2 or 3 marks)
3. Illustrate the fundamental concepts which are supportive communication styles? 5 marks
4. the cultural training are rounding out to the human skills. keeping in view this mentioned statement and discuss following:
cross cultural training
foreign language training 5 marks
5. write down any five reasons which causes self defeating? 5 marks